Infrastructure & IT Operations Manager
About The Position
BBVA is seeking a highly skilled Infrastructure & IT Operations Manager to maintain, optimize, and modernize the Bank’s enterprise infrastructure while ensuring the availability, security, and performance of mission-critical systems. The role is a senior technical position focused on enterprise virtualization, storage, backup and recovery, Windows infrastructure, and data center operations—not traditional network administration. The successful candidate will contribute with minimal ramp-up, operate independently in highly available production environments, lead complex technical initiatives, and mentor other engineers. The position supports VMware vSphere, NetApp storage, Veeam Backup & Replication, Windows Server, and enterprise server platforms. It includes infrastructure lifecycle work, disaster recovery and resiliency initiatives, production incident escalation, documentation, and collaboration across technical teams and business stakeholders. The role is based in BBVA’s Houston office and participates in an on-call rotation. The expected base salary is $100,000–$110,000, and eligible candidates may receive a discretionary bonus in addition to an employee benefits package. Applicants must be eligible to work in the U.S.; BBVA will not pursue visa sponsorship for this position.
Requirements
- At least 7 years of hands-on enterprise infrastructure engineering experience.
- Strong experience administering VMware vSphere environments, including ESXi and vCenter.
- Hands-on experience supporting NetApp storage platforms.
- Experience administering Veeam Backup & Replication in enterprise environments.
- Strong Windows Server administration skills, including Active Directory, DNS, DHCP, Group Policy, and PowerShell.
- Experience supporting enterprise server hardware such as Dell, HPE, Cisco UCS, or equivalent.
- Experience with SAN/NAS technologies and enterprise data center operations.
- Experience supporting highly available production environments.
- Strong analytical and troubleshooting skills across virtualization, storage, backup, and Windows infrastructure.
- Excellent communication, documentation, and collaboration skills.
- Eligibility to work in the U.S.; the company will not pursue visa sponsorship.
Nice To Haves
- VMware Certified Professional (VCP).
- NetApp Certified Data Administrator (NCDA) or equivalent.
- Veeam Certified Engineer (VMCE).
- Microsoft Windows Server or Azure certifications.
- Experience with Microsoft Azure and/or AWS.
- Experience with PowerShell, PowerCLI, or other infrastructure automation tools.
- Financial services or other regulated industry experience.
Responsibilities
- Administer, maintain, and optimize VMware vSphere environments, including ESXi hosts, vCenter, clusters, and enterprise virtualization services.
- Manage and support NetApp storage environments, including provisioning, snapshots, replication, capacity planning, and performance optimization.
- Administer Veeam Backup & Replication and ensure successful backups, disaster recovery readiness, and regular recovery validation.
- Manage Windows Server infrastructure, including Active Directory, DNS, DHCP, Group Policy, file services, and related core technologies.
- Support enterprise server platforms, including Dell, HPE, and Cisco UCS.
- Monitor and troubleshoot virtualization, storage, server, operating system, and infrastructure performance issues.
- Perform infrastructure upgrades, patching, firmware updates, hardware refreshes, and lifecycle management.
- Support disaster recovery, business continuity, and infrastructure resiliency initiatives.
- Develop and maintain infrastructure documentation, operational procedures, standards, and diagrams.
- Collaborate with networking, cybersecurity, application support, vendors, and business stakeholders to resolve complex production issues.
- Participate in infrastructure modernization projects involving virtualization, storage, backup, automation, and cloud technologies.
- Provide technical leadership and mentoring to junior and mid-level engineers.
- Participate in an on-call rotation and act as a senior escalation point for critical production incidents.
Benefits
- Employee benefits package.
- Eligible candidates may receive a discretionary bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
