Operations Manager III

Terracon•Round Rock, TX

About The Position

Manage and direct the activities of an engineering consulting office, including profit and loss, employee supervision, project management, quality control, health and safety, client relations and development, and new business development. The role is responsible for leasehold improvements, project and office equipment, and effective utilization of personnel. Develop and/or review office contracts and proposals, verify their technical and financial provisions, and ensure manpower budgets support completion of contracted work and profitability. Oversee a large office supporting multiple service lines, with aggregate booked labor revenues typically between $10 million and $15 million. Develop and execute the annual office business plan, prepare annual and financial budgets, and operate within approved budgets. Monitor office performance and risk, communicate with the Director, Regional Operations, and support office growth in accordance with the strategic plan.

Requirements

Bachelor’s degree and 10 years of practice experience, or a minimum of 14 years of related experience in lieu of a degree.
A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

Certification or licensure in the field of expertise.

Responsibilities

Oversee a large office supporting multiple service lines and aggregate booked labor revenues typically between $10 million and $15 million.
Assign office manpower to technical projects with appropriate Company technical experts and the Director, Regional Operations, to optimize staff utilization and project outcomes.
Supervise proposal preparation by professionals and coordinate with corporate marketing and firm technical experts as needed.
Monitor office workloads and oversee the employee lifecycle, including recruitment, hiring, performance management, salary administration, discipline, and termination.
Direct the office’s business development efforts.
Assist Department Managers in determining staffing needs and securing qualified personnel.
Develop and execute the annual office business plan.
Prepare annual office and financial budgets and operate the office within approved budgets.
Monitor job status reports and coordinate with Department Managers.
Apprise the Director, Regional Operations of office progress, including business development, project schedules, employee management, financial results, and equipment, facility, and organizational needs.
Monitor and follow strategic plan requirements, and grow the office in accordance with the strategic plan.
Manage project-related risk, ensure contracts are signed and fully executed before work begins, monitor adherence to corporate risk policies and practices, and hold Managers accountable for mitigating or eliminating risk.
Communicate office or regional safety initiatives, rules, and guidelines, and hold Managers and Employees accountable for following them.
Promote continuous quality monitoring and improvement on projects, ensure best practices are followed, and hold Managers accountable for quality control standards.
Oversee leasehold improvements, project and office equipment, and proper utilization of personnel.
Develop and/or review office contracts and proposals, verify technical and financial provisions, and ensure manpower budgets are sufficient to complete contracted work profitably.
Perform other duties as assigned.