Operations Manager III

Terracon•League City, TX

About The Position

Manage and direct the activities of an engineering consulting office, including profit-and-loss management, employee supervision, project management, quality control, health and safety oversight, client relations and development, and new business development. The role is responsible for office leasehold improvements, project and office equipment, and effective utilization of personnel. Develop and/or review office contracts and proposals, verify technical and financial provisions, and ensure manpower budgets can complete contracted work profitably. Oversee a large office supporting multiple service lines, with aggregate booked labor revenues typically between $10 million and $15 million. Develop and execute the office business plan and annual budgets, operate within approved budgets, monitor project status and workloads, and report office progress and needs to the Director, Regional Operations. Support staffing, recruitment, hiring, employee performance and other employee lifecycle activities, and direct office business development. Manage project risk, enforce corporate risk practices, and promote safety and continuous quality improvement.

Requirements

  • Bachelor’s degree and 10 years of practice experience, or a minimum of 14 years of related experience in lieu of a degree.
  • A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

  • Certification or licensure in the field of expertise.

Responsibilities

  • Oversee a large office supporting multiple service lines, with aggregate booked labor revenues typically between $10 million and $15 million.
  • Assign office manpower to technical projects in conjunction with appropriate Company technical experts and the Director, Regional Operations.
  • Supervise preparation of proposals by office professionals and coordinate with corporate marketing and firm technical experts as needed.
  • Oversee and monitor office workloads and the employee lifecycle, including recruitment, hiring, performance management, salary administration, discipline, and termination.
  • Direct the execution of the office’s business development efforts.
  • Assist Department Managers in determining staffing needs and securing qualified personnel.
  • Develop and execute the annual office business plan.
  • Prepare annual office and financial budgets and operate the office within approved budgets.
  • Monitor job status reports and coordinate with Department Managers.
  • Keep the Director, Regional Operations apprised of office progress, including business development, project schedules, employee management, financial results, and equipment, facility, and organizational needs.
  • Monitor compliance with strategic plan requirements and grow the office in accordance with the strategic plan.
  • Manage project-related risk; ensure contracts are signed and fully executed before work begins; monitor adherence to corporate risk policies and practices; and hold Managers accountable for mitigating or eliminating risk.
  • Communicate office or regional safety initiatives, rules, and guidelines, and hold Managers and Employees accountable for following them.
  • Promote continuous quality monitoring and improvement on projects, ensure best practices are followed, and hold Managers accountable for quality control standards.
  • Manage and direct office activities, including profit-and-loss management, project management, quality control, health and safety, client relations and development, and new business development.
  • Manage general leasehold improvements and project and office equipment, and ensure proper personnel utilization.
  • Develop and/or review office contracts and proposals, verify technical and financial provisions, and ensure manpower budgets are sufficient to complete contracted work profitably.
  • Perform other duties as assigned.
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