Operations Manager II (Clinic Manager), TrueCare Oceanside (Loma Alta + La Mision)

TrueCare•Oceanside, CA

9d•$104,827 - $162,482

About The Position

The Operations Manager II is responsible for the day-to-day operations of an assigned TrueCare Federally Qualified Health Center (FQHC) site or department, including direct and indirect supervision of 35 or more employees. The role focuses on tactical execution and frontline management, including staff supervision, clinical flow, and operational compliance. The manager ensures health center policies and procedures are followed consistently, patient access and flow are optimized, and patient-centered customer service is delivered to a high standard. The position partners closely with site clinical leadership to support operational performance, program requirements, and quality improvement initiatives.

Requirements

Bachelor’s degree in health services administration, business administration, public administration, public health, or a related field, or an equivalent combination of relevant education and professional experience.
At least five years of experience in a medical, health, or social services setting.
At least three years of management or supervisory experience.
Knowledge of medical terminology, legal and technical aspects of a medical records system, and ICD-10 and CPT codes.

Nice To Haves

Bilingual English/Spanish.
Community clinic experience.

Responsibilities

Manage the day-to-day operations of an assigned FQHC site or department.
Directly and indirectly supervise 35 or more employees.
Provide frontline management, including staff supervision, clinical flow, and operational compliance.
Ensure health center policies and procedures are followed consistently.
Optimize patient access and flow and support high-quality, patient-centered customer service.
Partner with site clinical leadership on operational performance, program requirements, and quality improvement initiatives.
Coach and develop staff.