Operations & Maintenance Coordinator/ Associate

APS•Flagstaff, AZ

1d•Onsite

About The Position

The Operations and Maintenance (O&M) Coordinator/Associate plans, prepares, and manages work packages supporting maintenance and capital replacement activities within the electric distribution system. The role helps ensure internal maintenance projects, system upgrades, and emergency repairs are completed safely, efficiently, and in compliance with company standards and regulatory requirements. It operates under the guidance of the Senior O&M Coordinator, contributing to project alignment and integrating work into broader scheduling and operational plans. The position leads planning, coordination, and execution of electric distribution maintenance and replacement projects, conducts field checks, prepares work packages, obtains permits, develops traffic control plans, and supports outage-related work. It coordinates materials, contractors, stakeholders, project logistics, records, budgets, and metrics, and provides emergency response support. The posting identifies the position as onsite, with work in the field and/or at an APS facility. Employees are expected to reside in Arizona, or in New Mexico for Four Corners-based employees.

Requirements

For the O&M Associate level: bachelor's degree in Business Administration, Construction Management, or another job-related field from an accredited college or university, plus one year of relevant experience; or associate degree plus three years of relevant experience; or high school diploma/GED plus five years of relevant experience.
For the O&M Coordinator level: bachelor's degree in Business Administration, Construction Management, or another job-related field from an accredited college or university, plus three years of relevant experience; or associate degree plus five years of relevant experience; or high school diploma/GED plus seven years of relevant experience.
Relevant experience includes construction management, maintenance, project management, customer-facing roles involving scope definition, timeline coordination, budget management, and stakeholder engagement, and/or other job-related fields.
Valid Arizona driver's license.
Strong interpersonal, verbal, and written communication skills.

Nice To Haves

Experience in construction and/or maintenance operations.
Customer interface experience; ability to adapt and respond to varied stakeholders, manage complaints, negotiate, and solve problems.
Business, planning, and project management skills.
Computer skills with Windows, Word, Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera.
Proficiency using PC skills and programs for data management and project scheduling, and analytical ability to evaluate interdependent project variables.
Basic electricity coursework and drafting/CAD experience.
Successful completion of college Algebra.

Responsibilities

Successfully complete APS Customer Project Training, including on-the-job training.
Lead end-to-end planning, coordination, and execution of moderately complex to complex electric distribution maintenance and replacement projects.
Conduct field checks to gather information and assemble complete work packages.
Prepare detailed work packages, secure permits, and develop Lane Closure Traffic Control Plans.
Support disconnect/reconnect operations and enter TOAs for planned outages.
Ensure job-site readiness, monitor project progress, and verify compliance.
Manage material availability, update planning tools, and coordinate with contractors.
Review and approve contractor invoices for accuracy and alignment with project scope.
Serve as the primary contact for internal and external stakeholders; communicate project status, timelines, and impacts and facilitate cross-departmental coordination.
Assist with outage notifications, scheduling, PTO coverage, city inspector coordination, and other project execution logistics.
Maintain accurate records in work management systems, monitor budgets, and report project metrics and resource utilization.
Provide emergency response support during summer storms or other catastrophic situations.