Fleet Maintenance & Operations Coordinator
About The Position
Trailer X-Press, Inc. is hiring a full-time, hourly, non-exempt Fleet Maintenance & Operations Coordinator in Byron Center, Michigan. The role coordinates trailers and other equipment through inspection, maintenance, repair, and return-to-service, helping ensure equipment is safe, documented, and ready to work. The coordinator works with vendors and internal departments, maintains fleet records, tracks service needs, and keeps teams informed about equipment status and follow-up. The regular schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. Occasional extended hours and assigned breakdown and paid on-call coverage may be required based on operational needs. Compensation is $27.00–$30.00 per hour, based on experience. The position is eligible for overtime pay in accordance with applicable wage and hour requirements.
Requirements
- Strong organizational skills and the ability to manage multiple units and service needs at once.
- Excellent attention to detail and reliable follow-through.
- Strong problem-solving and communication skills.
- Professional, customer-focused approach when working with customers, vendors, and coworkers.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Ability and willingness to learn Karmak, OnBase, CRM platforms, and other company systems.
- Ability to work independently while coordinating effectively across multiple departments.
- Valid driver's license.
Nice To Haves
- Background in fleet maintenance, trailer or equipment service, transportation, or service operations.
- Knowledge of commercial trailers, equipment, maintenance, or repair processes.
- Experience with service writing, work orders, purchase orders, inspections, repair billing, or maintenance coordination.
Responsibilities
- Review inbound, outbound, return, and drop-off inspections.
- Document equipment damage, wear, mechanical issues, and needed repairs.
- Compare inbound and outbound inspections to identify changes in equipment condition.
- Coordinate trailers and equipment through inspection, maintenance, repair, and return-to-service.
- Coordinate preventive maintenance scheduling and track open maintenance items through completion.
- Create service work orders and assist with repair scheduling and estimates.
- Coordinate breakdowns and outside vendor repairs, including quotes and purchase orders.
- Participate in breakdown and paid on-call coverage as assigned.
- Maintain FHWA documentation and required fleet and inspection records.
- Support customer repair billing and damage rebills.
- Maintain accurate information in Karmak, OnBase, and other company systems.
- Assist with yard and equipment inventory reconciliation.
- Work with Fleet Maintenance, Service, Parts, Rental, and Sales to keep equipment moving efficiently.
- Keep teams informed about equipment status, delays, repair needs, and required follow-up.
- Respond professionally to customer and vendor questions regarding equipment, repairs, and inspections.
- Identify workflow issues and recommend improvements to fleet maintenance processes.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
