Operations Leadership Development Program Internship, Miami, FL

Restaurant Brands International•Miami, FL

2d•Onsite

About The Position

This is a project-based internship focused on operations within the restaurant industry. The program includes a week of orientation at the corporate office with business and culture overviews, and training in problem-solving methodologies. Interns will gain hands-on experience by spending time in restaurants to understand the guest and team member experience, and to gather insights for their projects. Projects are assigned by the CEO and Leadership team and support key organizational initiatives, potentially in areas like Standards, Execution, Training, Equipment, or Analytics. The program offers ongoing support through training, leadership lunch-and-learns, performance reviews, social events, and mentorship from current OLDP participants. The internship culminates in a final presentation to department leadership, where interns share their findings, solutions, and recommendations, with the potential for their ideas to be implemented across restaurants.

Requirements

Be a 3rd-year student working towards a bachelor's degree at an accredited institution (expected graduation Spring 2028).
Be available to complete a 10-week summer internship (June-August 2027).
Possess a Bachelor's degree (all majors welcome, but preference for Restaurant or Hotel Management, Retail, Hospitality, Industrial Engineering, Supply Chain, Food Production, Food & Beverage Management, Business Administration, Organizational Behavior, Customer Relationship Management, Operations Control, or Events).
Have a long-term desire to work with restaurant operators, franchisees and others to deliver growth and a great guest experience.
Demonstrate a performance-focused, results-oriented approach with a strong work ethic and drive to achieve results.
Exhibit an ownership mentality, self-motivation, ambition, and entrepreneurial spirit.
Possess interpersonal, communication, and motivational skills.
Have extracurricular, volunteer, athletics, or professional leadership experience.
Be able to communicate effectively (both written and verbal) to conceptualize and present new approaches and solutions.
Have solid analytical capabilities and a structured approach to problem-solving.

Nice To Haves

Previous restaurant, retail, hotel, or relevant industry experience preferred.

Responsibilities

Gain firsthand experience with restaurant operations.
Spend time in restaurants connecting with team members and managers to gather insights.
Work on a challenging project that supports a key initiative of the organization.
Participate in training, leadership team lunch-and-learns, and performance reviews.
Present final project findings, proposed solutions, and recommendations to department leadership.