Operations Leader - Full Time

Sephora•Long Beach, CA

3d•$28 - $32

About The Position

As an Operations Leader at Sephora, you’ll drive operational excellence and help ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best. This is a regular, full-time, hourly non-exempt role with a stated schedule of 30–40 hours per week.

Requirements

At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
Ability to lead, coach, and develop teams to achieve goals.
Strong attention to detail and excellent problem-solving and organizational skills.
Effective time management and ability to prioritize in a dynamic environment.
Excellent communication and interpersonal skills.
Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
Physically able to lift and carry up to 50 pounds as needed.
Meet the required minimum number of weekly shifts/hours, with reliable punctuality and consistent attendance.
Availability during peak retail operations, including nights, weekends, and holidays.

Nice To Haves

Leadership experience in retail operations or hospitality.

Responsibilities

Oversee inventory management, replenishment, and order fulfillment, and ensure operational standards are met.
Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
Partner with the team to deliver exceptional service and contribute to achieving store goals.
Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
Promote an inclusive culture of openness where everyone feels empowered.
Follow company policies and help create a safe and enjoyable shopping experience.