Operations Leader - Full Time
About The Position
As an Operations Leader at Sephora, you will help ensure the store runs efficiently and supports an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach team members. The role works 30–40 hours per week and requires availability during peak retail operations, including nights, weekends, and holidays, as well as punctuality and consistent attendance. Sephora describes its workplace as an inclusive beauty community where everyone’s uniqueness is celebrated, respected, and honored. Eligible employees may receive comprehensive healthcare and wellbeing benefits. The hourly pay range is $24.00–$27.50; the actual offer depends on qualifications, experience, and other legitimate, non-discriminatory business factors.
Requirements
- At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
- Demonstrated ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail, problem-solving, and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Physical ability to lift and carry up to 50 pounds as needed.
- Meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Nice To Haves
- Leadership experience in retail operations or hospitality.
Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and support sales.
- Partner with the team to deliver exceptional client service and contribute to store goals.
- Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an open and inclusive culture where team members feel empowered.
- Follow company policies and help maintain a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
