Operations Leader - Full Time

sephora.com • Churchill, OH

4d • $24 - $28 • Onsite

About The Position

As an Operations Leader at Sephora, you’ll help ensure the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best. The role contributes to operational excellence, store success, and an inclusive, collaborative environment.

Requirements

• At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
• Ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail, problem-solving, and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.
• Full-time schedule of 30–40 hours per week, including availability during peak retail operations (nights, weekends, and holidays).
• Punctuality and consistent attendance.

Nice To Haves

• Leadership experience in retail operations or hospitality.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and operational standards.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
• Promote a culture of openness, inclusivity, and teamwork where everyone feels empowered.
• Follow company policies and help create a safe and enjoyable shopping experience.
• Meet the required minimum number of weekly shifts and hours, maintain punctuality and consistent attendance, and be available during peak retail operations, including nights, weekends, and holidays.

Benefits

• Comprehensive healthcare and wellbeing benefits based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed