Operations Leader - Full Time
About The Position
As an Operations Leader at Sephora, you’ll drive operational excellence and help ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members. The role includes managing inventory, replenishment, and order fulfillment; leading visual merchandising, promotional events, and store maintenance; supporting client service and store goals; and training team members on operational processes, selling behaviors, performance metrics, and company initiatives. You’ll also help foster an inclusive, collaborative culture and uphold company policies and store standards. This is a full-time hourly position requiring 30–40 hours per week. Employees must meet the required minimum number of weekly shifts or hours, be available during peak retail operations—including nights, weekends, and holidays—and maintain punctuality and consistent attendance. The listed pay range is $24.00–$27.50 per hour; actual pay depends on qualifications, experience, and other legitimate business factors.
Requirements
- Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
- Proven ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail and excellent problem-solving and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Physically able to lift and carry up to 50 pounds as needed.
- Meet the required minimum number of weekly shifts or hours.
- Be available during peak retail operations, including nights, weekends, and holidays.
- Maintain punctuality and consistent attendance.
Responsibilities
- Lead the operations team and oversee inventory management, replenishment, and order fulfillment.
- Ensure operational standards are met.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
- Partner with the team to deliver exceptional client service and contribute to store goals.
- Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an inclusive culture in which team members feel empowered.
- Follow company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
- An inclusion and belonging commitment to celebrate, respect, and honor everyone’s uniqueness.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
