Operations Leader - Full Time
About The Position
As an Operations Leader at Sephora, you’ll help drive operational excellence and ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members. The role is full-time, with 30–40 hours per week, and requires availability during peak retail operations, including nights, weekends, and holidays, as well as punctuality and consistent attendance. Sephora describes its workplace as an inclusive beauty community where everyone’s uniqueness is celebrated, respected, and honored. Eligible employees may receive comprehensive healthcare and wellbeing benefits. The listed hourly pay range is $24.00–$27.50; actual pay depends on qualifications, experience, and other legitimate business factors, including position- and location-specific factors.
Requirements
- At least 2 years of leadership experience in a similar role.
- Ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail, problem-solving, and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Physical ability to lift and carry up to 50 pounds as needed.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance; must meet the required minimum number of weekly shifts or hours.
Nice To Haves
- Leadership experience in retail operations or hospitality is preferred.
Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold the brand and drive sales.
- Partner with the team to deliver exceptional client service and contribute to store goals.
- Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an open, inclusive culture where everyone feels empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
- Lead, coach, and develop the operations team.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
- Inclusive workplace that celebrates, respects, and honors everyone’s uniqueness.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
