Open Jobs Operations Leader - Full Time

Sephora•Atlanta, GA

2d•Onsite

About The Position

As an Operations Leader at Sephora, you’ll help ensure the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best. The role involves inventory management, replenishment, order fulfillment, visual merchandising, promotional events, store maintenance, and supporting service and store goals. You’ll guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives, while helping foster an inclusive and collaborative culture. You’ll uphold company policies and operational standards and help create a safe, enjoyable shopping experience. This full-time role requires 30–40 hours per week, availability during peak retail operations including nights, weekends, and holidays, punctuality, and consistent attendance. The role is hourly and non-exempt. The listed pay range is $24.00–$27.50 per hour; actual pay depends on relevant qualifications and experience and other legitimate business factors.

Requirements

At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
Proven ability to lead, coach, and develop teams to achieve goals.
Strong attention to detail, problem-solving, and organizational skills.
Effective time management and ability to prioritize in a dynamic environment.
Excellent communication and interpersonal skills.
Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
Physical ability to lift and carry up to 50 pounds as needed.
Availability for 30–40 hours per week and during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance.

Nice To Haves

Leadership experience in retail operations or hospitality.

Responsibilities

Lead inventory management, replenishment, and order fulfillment while ensuring operational standards are met.
Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
Partner with the team to deliver exceptional service and contribute to achieving store goals.
Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
Promote an inclusive culture of openness where everyone feels empowered.
Uphold company policies and help create a safe and enjoyable shopping experience.
Meet the required minimum number of weekly shifts and hours, maintain punctuality and consistent attendance, and be available during peak retail operations, including nights, weekends, and holidays.