Operations Lead, Value Added Services (VAS) (i-Health) - Enfield, CT
About The Position
The Operations Lead, Value Added Services (VAS) leads frontline operations to help ensure products reach customers safely, accurately, and on time. The role oversees daily value-added services and coordinates labor, materials, equipment, and workflows to meet customer and business requirements. It also provides frontline leadership, maintains operational compliance, serves as a trained backup for fulfillment center functions, and supports continuous improvement. The position supports consumer health brands including Culturelle®, AZO®, and Estroven®. The role offers the opportunity to work across fulfillment, logistics, inventory management, and customer service activities in a collaborative environment that values safety, quality, accountability, teamwork, and continuous improvement. The employer also describes learning, development, and career advancement opportunities. The stated hourly pay range is $24.00–$30.00. Individual pay is based on job-related skills, experience, relevant education or training, and primary work location.
Requirements
- High school diploma or GED.
- Experience in warehouse, fulfillment, manufacturing, logistics, or a related operational environment.
- Ability to coordinate teams, prioritize work, and deliver results while maintaining safety, quality, and productivity standards.
- Working knowledge of warehouse management systems, ERP systems, and Microsoft Office applications.
- Strong communication, organization, problem-solving, and frontline leadership skills.
Nice To Haves
- Additional education in Supply Chain, Operations, Logistics, Business, or a related field.
- Experience with value-added services, rework, labeling, repackaging, reverse logistics, or related activities.
Responsibilities
- Lead daily execution of value-added services activities, including display building, rework, labeling, bundling, banding, repackaging, and reverse logistics.
- Coordinate labor, materials, equipment, and workflow to support safe, efficient, and timely execution of customer and business requirements.
- Assign work, coach associates, support training, and reinforce standard operating procedures.
- Maintain compliance with safety, quality, inventory, security, and documentation requirements.
- Serve as a trained operational backup for inbound receiving, outbound shipping, and related fulfillment center operations.
- Identify opportunities and support continuous improvement in productivity, quality, process consistency, and operational performance.
Benefits
- Learning, development, and career advancement opportunities.
- Opportunities to expand operational knowledge across fulfillment, logistics, inventory management, and customer service activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
