Operations Lead, Value Added Services (VAS) (i-Health) - Enfield, CT
About The Position
The Operations Lead, Value Added Services (VAS) provides frontline leadership for daily value-added services operations, ensuring products reach customers safely, accurately, and on time. The role coordinates people, materials, equipment, and workflows while maintaining safety, quality, inventory, security, and documentation standards. It also serves as an operational backup for inbound receiving, outbound shipping, and related fulfillment center work, and contributes to continuous improvement. The position supports consumer health brands including Culturelle®, AZO®, and Estroven®.
Requirements
- High school diploma or GED.
- Experience in warehouse, fulfillment, manufacturing, logistics, or a related operational environment.
- Ability to coordinate teams, prioritize work, and deliver results while maintaining safety, quality, and productivity standards.
- Working knowledge of warehouse management systems, ERP systems, and Microsoft Office applications.
- Strong communication, organization, problem-solving, and frontline leadership skills.
Nice To Haves
- Additional education in Supply Chain, Operations, Logistics, Business, or a related field.
- Experience with value-added services, rework, labeling, repackaging, reverse logistics, or related activities.
Responsibilities
- Lead daily value-added services activities, including display building, rework, labeling, bundling, banding, repackaging, and reverse logistics.
- Coordinate labor, materials, equipment, and workflow to deliver customer and business requirements safely, efficiently, and on time.
- Assign work, coach associates, support training, and reinforce standard operating procedures.
- Maintain compliance with safety, quality, inventory, security, and documentation requirements.
- Provide trained operational backup for inbound receiving, outbound shipping, and related fulfillment center operations.
- Identify opportunities to improve productivity, quality, process consistency, and operational performance, and support continuous improvement initiatives.
Benefits
- Learning, development, and career advancement opportunities.
- Opportunities to expand operational knowledge across fulfillment, logistics, inventory management, and customer service activities.
- A collaborative culture that values teamwork, accountability, safety, quality, and continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
