Operations Internship - Insure Your Future

Wellmark • Des Moines, IA

7d • Hybrid

About The Position

Wellmark is offering a summer internship program designed to provide meaningful work that assists in professional development and adds value to the team. Interns will gain valuable experience in the health insurance industry, applying skills learned in school. The program offers opportunities to learn from subject matter experts, network with peers, and gain practical, hands-on work experience. This internship is ideal for individuals eager to learn, collaborate, demonstrate potential, develop customer-focused solutions, and grow into an exciting career.

Requirements

• Must be a freshmen or sophomore student studying Operations, Finance, Engineering, Business Insurance, Health Care Management, Risk Management & Insurance, Business Management, Business Analytics, or related programs.
• Excellent research skills and profound curiosity to dig deep to find insights.
• Ability to measure and evaluate data.
• Strong collaboration, presentation and organizational skills with the ability to meet strict deadlines.
• Excellent verbal and written communication skills to effectively work with the business areas.
• Ability to see a task through to completion independently and as a team member.
• Proven problem solving and analytical thinking skills.
• Demonstrated computer skills with Microsoft Office products (Word, PowerPoint, and Excel).
• Demonstrated project leadership skills with the ability to take initiative.

Nice To Haves

• Prior experience in a business setting.

Responsibilities

• Collaborate with Operations Analytics on reporting and data analysis, and building dashboards.
• Conduct side by sides with Operations teams to identify opportunities to streamline and optimize processes.
• Work with Customer Service to analyze calls, give feedback, and find customer improvement opportunities.
• Collaborate with Operations teams on day-to-day activities.
• Engage in strategic planning and execution.
• Partner on projects that strengthen and optimize Operations functions.
• Assist with product rollout implementation.
• Collaborate with teams to develop clear objectives (OKRs) and build compelling business cases for initiatives.
• Use AI to evaluate processes and create business solutions.
• Enhance business acumen in health care and work directly with members and providers.

Benefits

• Meaningful work that assists in your professional development
• Provides value to the team
• Valuable experience within the health insurance industry
• Opportunity to learn from subject matter experts and leaders
• Network with fellow internship program participants
• Practical, hands-on work experience

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed