Health Services Operations & Systems Internship – Health Care Innovation (Insure Your Future)
About The Position
Looking to intern on the health services operations and business support team in our Health Care Innovation division? The health care industry is changing, and Wellmark is working to help change it for the better. We recognize that our members deserve health care with a focus on quality. We also recognize that health care is complex. We’ve embarked on a journey to support our members use and navigate the health care system in order to help them make clear, informed decisions, and we’re also ensuring that we take a team-centric approach when working with and in support of our members. The work that our diverse business and care teams are doing in collaboration with our health care partners will create these changes, all while working to minimize health care costs.
Requirements
- Must be a current sophomore studying MIS/CIS, business process management, business administration or related program
- Ability to build relationships and motivate others
- Excellent verbal and written communication skills to effectively work with the business areas
- Ability to prioritize and handle multiple tasks simultaneously
- Strong attention to detail, organizational and time management skills
- Ability to adapt to changing environments, strong customer relations and problem-solving skills
- Proficient with Microsoft Office Suite
Nice To Haves
- Previous experience creating business process maps or flow charts
- Prior internship or office experience
- Previous experience writing and executing manual test cases
- Practical experience using AI tools
Responsibilities
- Learn Wellmark’s Agile approach while contributing to user stories and initiatives that health care product teams use to deliver value to members.
- Assist with the review and update of business process and system configuration documentation for our population health management platform.
- Complete basic system configuration changes and maintain or enter data in our population health management platform.
- Review and analyze system error reports, then coordinate or complete corrective actions as needed.
- Organize and track the team’s regulatory and accreditation compliance activities.
- Perform routine tasks under direct supervision and established procedures and guidelines.
- Apply foundational functional knowledge to create deliverables that support departmental initiatives.
Benefits
- Meaningful work that assists in your professional development
- Provides value to the team
- Gain valuable experience within the health insurance industry
- Put the skills and knowledge you’ve acquired in school to practice
- Opportunity to learn from subject matter experts and leaders within the industry
- Network with fellow internship program participants
- Gain practical, hands-on work experience
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
