Operations Business Support Internship (Insure Your Future)

Wellmark, Inc.Des Moines, IA
Hybrid

About The Position

Wellmark is offering a Summer Internship Program in 2027, providing meaningful work that assists in professional development and offers value to the team. Interns will gain valuable experience within the health insurance industry, applying skills learned in school. Opportunities include learning from subject matter experts and leaders, networking with peers, and gaining practical, hands-on work experience. The program is ideal for individuals eager to learn, collaborate, demonstrate potential, develop customer-focused solutions, and grow into an exciting career.

Requirements

  • Must be a current sophomore student studying Operations, Finance, Engineering, Business Insurance, Health Care Management, Risk Management & Insurance, Business Management, Business Analytics, or related programs.
  • Excellent research skills and profound curiosity to dig deep to find insights.
  • Strong collaboration, presentation and organizational skills with the ability to meet strict deadlines.
  • Excellent verbal and written communication skills to effectively work with the business areas.
  • Ability to see a task through to completion independently and as a team member.
  • Proven problem solving and analytical thinking skills.
  • Demonstrated computer skills with Microsoft Office products (Word, PowerPoint, and Excel)
  • Demonstrated project leadership skills with the ability to take initiative.

Nice To Haves

  • Prior experience in a business setting.
  • Previous experience writing and executing manual test cases.

Responsibilities

  • Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization
  • Work closely with subject matter experts to create desk-level procedures and process/system documentation into user-friendly documentation
  • Collaborate with Operations Analytics on reporting and data analysis
  • Take lead on ad hoc research projects and share findings on online provider information
  • Provide testing support by documenting traceability and findings to ensure accurate and timely outcomes
  • Strengthen business acumen in health care industry and self-driven team environment
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