Operations Internship - Insure Your Future

Wellmark, Inc.•Des Moines, IA

16h•Hybrid

About The Position

This internship offers meaningful work that assists in professional development and provides value to the team. Interns will gain valuable experience within the health insurance industry and apply skills and knowledge acquired in school. Opportunities include learning from subject matter experts and leaders, networking with fellow interns, and gaining practical, hands-on work experience. The role is ideal for individuals eager to learn, collaborate, demonstrate potential, develop customer-focused solutions, and grow into an exciting career.

Requirements

Must be a freshmen or sophomore student studying Operations, Finance, Engineering, Business Insurance, Health Care Management, Risk Management & Insurance, Business Management, Business Analytics, or related programs.
Excellent research skills and profound curiosity to dig deep to find insights.
Ability to measure and evaluate data.
Strong collaboration, presentation and organizational skills with the ability to meet strict deadlines.
Excellent verbal and written communication skills to effectively work with the business areas.
Ability to see a task through to completion independently and as a team member.
Proven problem solving and analytical thinking skills.
Demonstrated computer skills with Microsoft Office products (Word, PowerPoint, and Excel).
Demonstrated project leadership skills with the ability to take initiative.

Nice To Haves

Prior experience in a business setting

Responsibilities

Collaborate with Operations Analytics on reporting and data analysis, and building dashboards.
Conduct side by sides with Operations teams to identify opportunities to streamline and optimize processes.
Work with Customer Service to analyze calls, give feedback, and find customer improvement opportunities.
Collaborate with Operations teams on day-to-day activities.
Engage in strategic planning and execution.
Partner on projects that strengthen and optimize Operations functions.
Assist with product rollout implementation.
Collaborate with teams to develop clear objectives (OKRs) and build compelling business cases for initiatives.
Use AI to evaluate processes and create business solutions.
Enhance business acumen in health care and work directly with members and providers.