Operations Field Manager - Restoration

Dry Force Corp•Bridgewater, NJ

About The Position

Northeast Power Dry is hiring a hands-on Operations Field Manager to lead mitigation operations and supervise a team of technicians responding to water and mold property damage. The manager oversees projects from start to finish, ensuring quality workmanship, timely completion, safe practices, and excellent customer relations. The role combines field leadership with operational management, including improving workflows, coordinating people and resources, managing inventory and equipment, reviewing project documentation, and monitoring job costs and performance. The manager also hires, trains, mentors, and evaluates team members and provides operational support during emergencies, including after-hours response when needed.

Requirements

  • Bachelor's degree or equivalent work experience.
  • 2–5 years of management experience in construction, restoration, or a related industry.
  • Strong understanding of financial reporting, job costing, and resource management.
  • Demonstrated leadership ability, including motivating and developing teams.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Working knowledge of OSHA regulations and jobsite safety practices.
  • Ability to read and interpret construction plans and project documentation.
  • Strong integrity and professionalism, excellent time management and organizational skills, and a customer-first mindset.
  • Ability to remain calm under pressure and make sound decisions in a fast-paced environment.
  • Hands-on approach and willingness to work alongside the team in the field.

Nice To Haves

  • Previous mitigation and restoration industry experience preferred.
  • Hands-on construction experience strongly preferred.
  • Bilingual in English and Spanish is a plus.

Responsibilities

  • Lead, coach, and develop the mitigation team to achieve operational excellence and customer satisfaction.
  • Oversee mitigation projects from start to finish, ensuring quality workmanship and on-time completion.
  • Conduct on-site inspections and provide hands-on leadership when needed.
  • Direct field crews and ensure proper construction and mitigation methods are followed.
  • Develop and improve operational workflows to increase efficiency and productivity.
  • Monitor project progress, resolve issues, and ensure customer expectations are exceeded.
  • Hire, onboard, train, mentor, and evaluate team members; provide coaching for continuous improvement.
  • Coordinate staffing, equipment, and project resources with other department leaders.
  • Oversee inventory management and ensure equipment is maintained and available.
  • Review construction plans, scopes of work, and project documentation.
  • Ensure compliance with OSHA regulations, company safety standards, and industry best practices.
  • Provide operational support during emergencies, including after-hours response when needed.
  • Monitor job costing, resource allocation, and operational performance.

Benefits

  • Competitive base salary plus performance bonuses.
  • Weekly pay.
  • Choice of medical plans, including select plans with $0 payroll cost for employee coverage.
  • Dental insurance.
  • Vision insurance.
  • Flexible Spending Accounts (FSA) for medical and dependent care expenses.
  • Health Savings Account (HSA) available with qualifying high-deductible plans.
  • Company-paid short-term and long-term disability insurance.
  • Company-paid life insurance.
  • 401(k) with company match of up to 6%.
  • Paid time off.
  • Paid holidays plus one floating holiday.
  • Sick time that carries over year to year.
  • Paid training and certification support.
  • Opportunities for advancement and career growth.
  • Travel reimbursement for work-related travel.
  • Employee referral bonus program.
  • Company-provided uniforms.
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