Operations Facilities Manager

Bellingham Technical College • Bellingham, WA

8d • Onsite

About The Position

The Operations Facilities Manager maintains Bellingham Technical College campus facilities, grounds, and infrastructure while supporting leadership, planning, and direction for Food Services. Under the general direction of the Facilities Executive Director, the manager leads Facilities operations and assigned teams to help ensure the campus is functioning, safe, welcoming, and well-maintained for students, employees, visitors, and public stakeholders. The role includes strategic planning and responsibility for hiring, firing, and managing employee performance.

The manager oversees maintenance and grounds operations and Food Services, including staff, budgets, purchasing, sales, customer relationships, equipment, supplies, work orders, and campus operational support. The position develops goals, plans, policies, procedures, and programs; coordinates contractors and inspections; monitors compliance with health, safety, and regulatory requirements; and responds to facilities, operations, and security emergencies. It collaborates with campus departments and committees, including Safety and CISS, and reports to the Facilities Executive Director.

This position requires working independently on a flexible schedule and performing the essential physical duties of a facilities role, both indoors and outdoors and sometimes in inclement weather or extreme temperatures. The estimated start date is mid to late December. The listed salary is $100,000–$110,000.

Requirements

• Ability to pass a Washington State background check.
• Five years of experience managing a team of 10 or more full-time staff members at the same organization, including hiring, firing, and managing performance.
• Associate’s degree in operations or Operations Management, or high school graduation/equivalent plus coursework, seminars, and on-the-job training equivalent to an associate’s degree.
• Experience in facilities maintenance, groundskeeping, custodial services, safety, and/or food services, with substantial expertise in at least one of these areas.
• Excellent leadership and supervisory skills, including ability to guide, train, coach, organize, and work independently with minimal supervision as well as collaboratively.
• Strong computer skills, including Microsoft Office 365, database management, work order systems, energy management systems, and other software packages.
• Ability to prepare accurate, detailed documentation and written correspondence independently or collaboratively.
• Ability to understand and apply laws, rules, codes, and accepted emergency and safety practices for educational or public facilities, including OSHA, NFPA, and FEMA NIMS.
• Ability to provide training and assistance related to chemical safety, personal protective equipment, basic industrial hygiene, safe work practices, and maintaining a safe work environment.
• Ability to manage crises and work effectively under pressure in a fast-paced, stressful environment; prioritize competing demands, meet deadlines, adapt to changing needs, and apply analytical, problem-solving, project-management, and time-management skills.
• Ability to provide excellent customer service and communicate, coach, collaborate, and work effectively with people of varied work and leadership styles, backgrounds, ages, ethnicities, and abilities in an inclusive, participatory environment.
• Integrity and discretion when accessing individual or institutional information for a stated business purpose.
• Ability to work independently and on a flexible schedule.
• Ability to perform essential physical job functions, with or without reasonable accommodation, including mobility, sitting, walking, stooping, bending, lifting, manual dexterity, pushing and pulling, and moving between floors and buildings.

Nice To Haves

• Bachelor’s degree.
• Completion and certification of a recognized trade.
• Facilities and operations experience or similar experience.
• Two or more years of experience supervising union employees.
• More than five years of experience supervising a full-time staff of ten or more, including hiring, firing, and managing performance.

Responsibilities

• Lead daily Facilities operations and direct Maintenance and Grounds teams in maintaining and improving campus buildings, grounds, utilities, equipment, and infrastructure.
• Coordinate campus moves, fixture support, and snow and ice removal.
• Manage Food Services operations, including budgets, purchasing, sales, customer relationships, staffing, and coordination with campus divisions.
• Develop and implement facilities goals, unit plans, policies, procedures, programs, and technical practices; monitor progress and promote responsive service.
• Manage personnel, work priorities, services, equipment, supplies, and the work order system; involve employees in appropriate decision-making and coordinate staffing and setup support.
• Provide in-house technical expertise and manage outside contractors for maintenance, repair, and construction; conduct site and completion inspections for quality, regulatory compliance, health, and safety.
• Apply College policies and procedures in a way that promotes service to students, employees, and public stakeholders.
• Prepare and monitor budgets, projections, expenditures, inventory, supplies, and equipment maintenance; provide inventory updates and recommend budget revisions based on operational needs and use trends.
• Collaborate with Safety and CISS departments to support reliable, compliant fire and security alarms, building energy monitoring, and video surveillance systems.
• Respond to campus facilities and operations emergencies and support staff with security issues during all shifts.
• Serve on campus committees and perform other duties assigned by the Facilities Executive Director.
• Supervise assigned personnel, delegate tasks, set clear work priorities, and provide guidance on workplace issues.
• Interview and hire qualified applicants; train employees on procedures, equipment and materials, safety, and College policies; and conduct regular performance evaluations.
• Build a collaborative team through open communication and employee participation in department planning and development.
• Prepare reports and analyses concerning operational workloads, service requirements, procedures, and employee performance.
• Assign employee work hours, responsibilities, and tasks to meet College needs.
• Follow applicable policies, laws, and collective bargaining agreements concerning working conditions, overtime, leave, and payroll.
• Manage employee relations, facilitate conflict resolution, and handle formal or informal grievances as needed.

Benefits

• 8 hours per month of sick leave.
• 16 hours per month of starting vacation leave.
• 24 hours of personal leave per calendar year.
• 12 paid state/college holidays per calendar year.
• Washington State insurance package with a choice of six medical options, three dental plan options, and three vision plan options.
• Life insurance.
• Long-term disability insurance.
• Retirement benefits through a choice of TIAA State Board Retirement Plan (SBRP) or Public Employees Retirement System (PERS) Plan 3.
• Two voluntary, unmatched investment programs: TIAA (403b) and State Deferred Compensation (457) plan.
• Optional Medical Flexible Spending plan, Limited Purpose Flexible Spending plan, Health Savings Account, and Dependent Care Assistance.
• Discounts for automobile and homeowner insurance.
• Employee Assistance Program (EAP).
• Up to 21 days of military leave.
• Up to 5 days of paid bereavement leave.
• Paid civil/jury duty.
• Ability to participate in a shared leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree