Operations & Engagement Coordinator, Agency Development & Sales Strategy

The New York Times•New York, NY

10d•$60,000 - $68,000•Hybrid

About The Position

The Operations & Engagement Coordinator supports the operational core of The New York Times’ Agency Development & Sales Strategy team. Reporting to the Associate Director, Agency Development & Sales Strategy, this role is based in the New York office and follows a hybrid work schedule. The coordinator executes day-to-day processes, coordinates projects, and manages logistics that enable long-term advertising agency partnerships, with a particular focus on agency-facing activations. The role keeps information, timelines, and logistics aligned and helps establish and maintain internal systems and workflows that turn strategy into successful agency partnerships. The role is suited to a highly organized professional with strong project coordination skills, attention to detail, and an interest in agency partnerships, engagements, and media. Success is defined by reliable execution, clear communication, and smooth, scalable processes. The team works across functions including Industry Marketing, Sales, Revenue Operations, and Programmatic Operations to drive agency demand, enable commerce, and standardize work.

Requirements

At least 1 year of experience in operations or project coordination, event planning, business strategy support, business development support, or a related field.
Experience coordinating events or programs, including logistics and communication with participants; professional, academic, or extracurricular experience is acceptable.
Experience working collaboratively across teams and building positive working relationships.
High attention to detail and willingness to take on both administrative and project-based work.

Nice To Haves

At least 1 year of experience in media, advertising, media agencies, or technology.
At least 1 year of experience with project management software tools such as Monday.com or Coda.
Comfort working with spreadsheet data and basic reporting tools.
Familiarity with CRM systems such as Salesforce.

Responsibilities

Support planning and coordination of agency-specific engagements, including Lunch & Learns, leadership gatherings, and summits; manage logistics, invitations, venue and vendor coordination, materials preparation, and day-of execution.
Maintain an event calendar, track deadlines, manage checklists, coordinate internal stakeholders across Sales, Marketing, Research, and Creative, and ensure follow-up actions and reporting are completed on time.
Help create external-facing materials, such as competitive reports and presentation decks, to strengthen agency relationships.
Support development and execution of revenue-generating agency partner deals by tracking deliverables, updating status documents, and coordinating approvals.
Support the roadmapping, scoping, and execution of strategic initiatives and workstreams aligned with team goals.
Coordinate with Sales, Revenue Operations, and Programmatic teams to identify opportunities, propose priorities, and align agency engagement strategies.
Help design and refine workflows and processes that streamline repeated tasks and external-facing materials, using AI-driven tools and automations where possible.
Monitor industry trends and agency needs, collaborating with Sales Operations and Measurement teams to generate insights that enhance The Times’ value proposition.
Support project lifecycles by organizing information, scheduling meetings, capturing notes and action items, and following up with stakeholders.
Use and help maintain tools and processes, including CRM and reporting dashboards, to connect engagement efforts with agency traction such as RFPs and IOs.

Benefits

Potential eligibility for variable pay, such as an annual bonus and restricted stock, depending on role.
Medical, dental, and vision benefits may be available.
Flexible Spending Accounts (F.S.A.s) may be available.
Company-matching 401(k) plan may be available.
Employee stock purchase plan may be available.
Paid vacation may be available.
Paid sick days may be available.
Paid parental leave may be available.
Tuition reimbursement may be available.
Professional development programs may be available.