Agency Development Manager

Brown & Brown Insurance•Remote - California, CA

7d•$95,000 - $125,000•Remote

About The Position

Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Agency Development Manager to build independent agency distribution in California from the ground up. The role serves as a trusted advisor to agency partners, providing training, strategic guidance, and support with systems, products, and underwriting guidelines. The manager identifies new agency opportunities and collaborates across functions to keep Orchid’s offerings competitive and relevant. This is a field-based remote position, and the candidate must reside in California within or near the assigned territory. Frequent travel for in-person agency visits, including overnight stays as needed, is required. The role focuses on building trust and strong relationships with agency partners, listening to their needs, and engaging in a thoughtful, solution-oriented manner. The successful candidate is motivated by goals, creative problem-solving, and growth. The position requires a California Property and Casualty Broker Agent license within 90 days of employment, along with any other licenses needed to perform the role. The stated annual pay range is $95,000–$125,000. Benefits include health coverage, financial benefits, mental health and wellness resources, paid time off, holidays, and partner discounts; eligibility criteria and offerings may vary.

Requirements

At least six years of Property and Casualty industry experience, including personal lines.
Demonstrated results in outside sales or agency management.
Must reside in California within or near the assigned territory and be able to work effectively remotely.
Willingness and ability to travel frequently for in-person agency visits, including overnight stays as needed.
Must possess or obtain and maintain all licenses required for the role, including a California Property and Casualty Broker Agent license within 90 days of employment.
Ability to navigate challenges positively and adapt to changing priorities or market conditions.
Integrity and professionalism in all interactions.
Team orientation and ability to meet team deadlines.
Results orientation and ability to thrive in a high-volume environment.
Proficiency in Microsoft Office Suite and CRM software such as Salesforce.
Professionalism and effective relationship-building skills.
Ability to maintain expertise regarding company products and services.
Self-motivation, coachability, and adaptability in a fast-paced environment.
Ability to build relationships internally and externally and influence stakeholders.
Strong written and verbal interpersonal and communication skills.
Strong organizational skills, including multitasking, prioritizing, and time management.
Ability to drive a personal or rental vehicle for routine travel; acceptable Motor Vehicle Report results at hire and periodically thereafter, and maintenance of minimum acceptable insurance coverage, are required.

Nice To Haves

Previous Personal Lines Excess & Surplus experience.
Prior California market experience with an established agency network.
Working knowledge of FAIR Plan and DIC placements, wildfire risk and mitigation, and surplus lines rules.
Field sales experience with an MGU, MGA, carrier, or wholesaler.
Designations such as CIC, CPCU, AINS, or CISR.
Bachelor’s degree or equivalent experience.
Previous account management or outside field sales experience.
Strong familiarity with Salesforce CRM.
Strong interpersonal skills and ability to build relationships with customers at all levels.
Polished presentation skills for virtual and in-person product training.
Comfort talking to new people daily through in-person visits, telephone, or virtual meetings.
Bilingual proficiency in Spanish.
Five or more years of P&C experience is listed as preferred.

Responsibilities

Build and execute a territory plan to launch Orchid in California, including targeting agencies, prioritizing by underwriting fit, and setting activity goals.
Recruit, appoint, and onboard independent agencies, serving as their main contact through their first submissions and binds.
Train agents on California surplus lines placement and disclosure requirements, wildfire underwriting and mitigation, and Orchid’s role alongside FAIR Plan and DIC coverage.
Partner with underwriting on referrals and appetite, and provide programs with California competitive and regulatory intelligence.
Track agency activations, submissions, quote-to-bind ratio, written premium, and retention in Salesforce.
Represent Orchid at California agent association events, trade shows, and conferences, including the American Agents Alliance.
Develop and nurture relationships with assigned new and existing agents to drive qualified risk selection and long-term partnerships.
Generate premium growth through interaction with agencies by phone, email, and face-to-face visits.
Prospect for and develop new agency opportunities.
Deliver training and ongoing support to agencies on systems, products, and underwriting guidelines.
Serve as a subject matter expert on product offerings and core systems, and stay informed about industry trends and the competitive landscape.
Provide account management support and maintain accurate records of agency interactions in Salesforce.
Collaborate with marketing to ensure consistent and effective agency communication.
Monitor performance metrics and identify opportunities for improvement or additional training.
Work with product management to communicate competitive information and recommend product modifications or new opportunities.
Meet or exceed individual or team goals.
Travel frequently for in-person agency visits within the assigned territory, including overnight stays as needed.
Perform additional responsibilities as assigned by management.