Agency Manager

Bay Road Insurance Partners•Port St. Lucie, FL

About The Position

Barbie Prem Insurance, a Bay Road Insurance Partners partner agency, is seeking an Agency Manager to lead its Port St. Lucie office. Reporting to the VP of Sales, the Agency Manager is accountable for office sales performance, retention, and day-to-day management while also personally producing as one of the office’s top Personal Lines sales professionals. This hands-on leadership and production role requires leading by example, maintaining meaningful personal production, bringing an established referral network, and coaching the sales team. The Agency Manager drives profitable organic growth through new business production, retention, account rounding, and consistent sales execution.

Requirements

Proven track record as a high-performing personal lines insurance producer with the ability to consistently generate new business.
Existing network of active referral partners and willingness to participate in local networking groups such as BNI.
Previous experience managing, coaching, or developing insurance sales professionals.
Ability to balance meaningful personal production with management responsibilities.
Active Florida 2-20 insurance license.
Comfort with comparative raters, carrier portals, agency management systems, and performance reporting.
Strong organizational, communication, and follow-through skills.

Nice To Haves

Strong knowledge of Florida-based personal lines insurance partners and carriers.
Commercial lines knowledge.

Responsibilities

Maintain meaningful personal new-business production and perform as one of the office’s leading producers.
Generate new business leads through an established network of referral partners and develop new relationships in the local community.
Maintain an active sales pipeline and consistently follow up on opportunities.
Cross-sell existing clients, identify opportunities to increase policies per customer, and support the agency’s cross-sell initiatives.
Model sales behaviors, activity, follow-up, and accountability for the team.
Implement and reinforce sales performance standards; monitor producer activity and results and coach employees on prospecting, quoting, closing, cross-selling, and referral development.
Identify performance issues, develop improvement plans, and coordinate with Sales Leadership and HR when formal performance management is necessary.
Build a positive, competitive, and accountable sales culture.
Monitor office sales activity and new-business production, including new-business premium, policies written, quotes, outbound activity, close ratios, and policies per customer.
Monitor retention, renewal activity, pending cancellations, and cross-sell opportunities, and identify trends affecting agency growth and profitability.
Participate in weekly performance reviews and monthly business reviews and ensure employees understand individual expectations and office goals.
Partner with Sales Leadership and Operations to implement consistent agency workflows, performance standards, and best practices.
Ensure responsibilities are appropriately delegated rather than personally performed.