Agency Solutions Manager

Meta•Chicago, IL
•$107,000 - $169,000

About The Position

The Agency Solutions Manager is a consultative partner who uses data and insights to solve customer challenges. The role is suited to someone passionate about advertising and the future of marketing being personalized, privacy-safe, and grounded in measurable business results. It requires an understanding of online and traditional media and the North America agency ecosystem. The manager builds and manages key agency relationships and serves as a consultative product expert to large agencies. The role partners with agencies to increase their knowledge and expertise in Meta products and solutions, uses data and analytics to guide implementation, and drives advertising success for agencies and their clients.

Requirements

  • Experience working effectively with cross-functional teams and all levels of management.
  • Demonstrated knowledge of digital media platforms and social advertising.
  • Experience planning, delivering, and executing media and measurement strategies, and providing insights, campaign optimizations, and recommendations.
  • Demonstrated consultative and analytical skills, a focus on valued partnership, and experience prioritizing competing deliverables and meeting deadlines in a collaborative, team-focused environment.
  • Experience analyzing datasets and measurement studies and delivering actionable insights.
  • Experience working directly with agencies, media and/or consulting companies, and presenting to external stakeholders at a variety of levels.
  • Demonstrated experience influencing internal and external stakeholders by anticipating challenges and objections and providing solutions and guidance.
  • Experience autonomously leading and managing initiatives and complex workstreams, with ownership of deliverables and attention to documentation accuracy.

Nice To Haves

  • Experience working with or at brand- or branding-focused companies.
  • Excel skills including pivot tables, advanced formulas, and data modeling; experience with data visualization tools and SQL.
  • Extensive experience as a Meta user and with Meta's ad products.
  • Ability to integrate AI tools to optimize or redesign workflows and drive measurable impact, such as efficiency gains or quality improvements.
  • Demonstrated media agency experience.
  • Ongoing AI skill development, such as prompt/context engineering and agent orchestration, and staying current with emerging AI technologies.
  • Experience implementing responsible, ethical AI practices, such as risk assessment, bias mitigation, and quality and accuracy reviews.
  • Established network in and knowledge of the social media and/or agency ecosystem.

Responsibilities

  • Serve as an external product consultant, educating agencies on product solutions and best practices and working with client teams to develop scalable approaches that drive solution adoption.
  • Analyze data and insights to identify opportunities and guide the strategy and partnership roadmap to drive growth.
  • Deliver training to agencies on implementing and consultatively using Meta solutions.
  • Influence product innovation based on agency and client needs and feedback.
  • Collaborate with internal cross-functional teams and other regions to foster the exchange of best practices.

Benefits

  • Bonus
  • Equity
  • Benefits
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