Agency Manager

The Jonus Group•Chesterfield, MO

2d•$125,000 - $135,000•Onsite

About The Position

Seeking a dynamic and professional Agency Manager / Office Manager to join a team. This hands-on leadership role supports agency operations, fosters agent relationships, drives business development, and contributes to company growth. It is not a traditional office manager or personal assistant role; the person in this position is expected to take ownership, solve problems, and build trust across the organization. The role is suited to a proactive, organized, business-minded professional with a strong background in commercial lines insurance. The position is full-time and in-office five days per week. Compensation is $125,000–$135,000 annually, plus a performance-based bonus.

Requirements

Proven experience in commercial lines insurance.
Technology savvy, with the ability to evaluate and implement new software systems.
Strong interpersonal, leadership, and problem-solving skills.
Ability to influence and build trust with independent contractors.
Proactive, organized, and business-oriented mindset.
Exceptional communication skills and a collaborative approach to leadership.

Responsibilities

Evaluate and implement software systems, train employees, and improve operational processes.
Build and maintain relationships with independent agents, provide support, and gather feedback to improve services.
Address customer complaints and operational challenges, ensuring issues are resolved efficiently.
Pursue new carrier contracts, recruit additional agencies, and support company growth initiatives.
Use commercial lines experience to assist agents with placing accounts and understanding carrier appetites.
Lead monthly agency meetings, communicate updates, and organize team-building events such as lunches and golf tournaments.
Collaborate with the accounting team on budgets and operational improvements.