Operations Dispatcher

Loomis•New York, NY

About The Position

The Operations Dispatcher supports three Loomis operations, including Hempstead and Manhattan, by helping ensure compliance with company policy, coordinating with operations staff on monthly commitments and reports, and assisting with branch operations, security, safety, and customer issues. The role reports discrepancies or policy violations to upper management and works with corporate risk managers to prepare for internal audits. Other duties may be assigned by management, including assisting key management personnel with daily tasks. This is a full-time role with a pay rate of $23.70 per hour and a shift start time of 8:30 AM. The schedule may average 40 to 50 hours per week over a minimum of five days, and the employee must be able to work different shifts if needed. Most work takes place in an office, with local travel and some work outside the office, including trips to the NYC office. Loomis will pay for security and firearms qualifications, licensing, and permitting. A firearms permit or the ability to meet applicable firearms requirements is preferred but not required.

Requirements

  • Be at least 21 years of age.
  • Be able to work different shifts if needed.
  • Work well independently and as part of a team, with a positive attitude.
  • Identify and maintain confidential matters in all aspects of the business.
  • Communicate courteously and professionally and demonstrate good work ethics with employees and customers.
  • Follow verbal and written instructions.
  • Have computer experience and proficiency with MS Office, including Excel.
  • Be able to use office equipment, including computers, fax machines, and copy machines.
  • Have data entry skills.
  • Have unrestricted wrist, hand, and finger dexterity.
  • Be able to bend, squat, stoop, stand, walk, lift up to 50 pounds, sit, push, and pull without restriction.
  • Have sufficient accuracy and speed to meet company policy for debriefing.

Nice To Haves

  • A valid firearms permit or the ability to pass applicable firearms requirements; preferred but not required.
  • A college degree; preferred but not required.
  • A background in accounting or logistics; preferred but not required.

Responsibilities

  • Ensure compliance with company policy across the Loomis operations in Hempstead and Manhattan.
  • Work with operations staff to support the timeliness and accuracy of monthly commitments and reports.
  • Report discrepancies or violations of company policy directly to upper management.
  • Work with corporate risk managers to prepare for internal audits.
  • Assist branch operations staff with tasks as they arise.
  • Assist with branch security and safety procedures.
  • Assist customers with resolving problems when assigned.
  • Perform other duties assigned by management, including assisting key management personnel with daily tasks.

Benefits

  • Vacation and sick time (PTO).
  • Paid holidays.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan.
  • Basic life insurance plan.
  • Voluntary life insurance plan.
  • Dependent care account.
  • Training and development.
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