Operations Coordinator

Rome Logistics Group•Charlotte, NC
•Onsite

About The Position

Rome Logistics Group is hiring a full-time Logistics Coordinator for its new Charlotte, North Carolina office. The role supports freight movement across North America by coordinating shipments and working closely with operations and sales teams to resolve challenges and keep shipments on schedule. It is a fast-paced position requiring problem-solving, adaptability, and the ability to manage multiple priorities. Previous third-party logistics experience is an asset, but the company is willing to train a suitable candidate who is eager to build a career in logistics. The schedule is in-office, Monday through Friday, from 8:00 AM to 5:00 PM. Compensation is listed as a $50,000–$60,000 base, with a bonus structure after three months; the posting also describes uncapped commission. Rome Logistics Group is an established 3PL provider founded in 2000, and the Charlotte office offers the opportunity to contribute to its expansion in the U.S.

Requirements

  • Proficiency in Microsoft Office, including Excel, Outlook, and Word, and in CRM systems.
  • Strong organizational skills and attention to accuracy.
  • Ability to build and maintain strong client relationships.
  • A driven, proactive attitude and eagerness to grow a career in logistics.

Nice To Haves

  • Post-secondary education in a relevant field or at least one year of logistics or transportation experience is preferred.
  • Previous 3PL logistics experience is an asset.

Responsibilities

  • Obtain quotes from carriers, evaluate pricing, communicate costs, and assist in negotiating competitive rates.
  • Enter orders accurately into the system and coordinate with sales and customer service to confirm order details.
  • Monitor shipments using tracking systems and provide timely status and estimated-time-of-arrival updates.
  • Identify and resolve shipment or administrative-process issues, collaborating with the team to improve efficiency.

Benefits

  • Uncapped commission and bonus opportunity.
  • Comprehensive benefits plan.
  • Paid vacation and personal time.
  • Quarterly team social events.
  • Ongoing professional development and career progression opportunities.
  • Collaborative, supportive team environment.
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