Operations Coordinator

Tosca•Hazleton, PA

13d

About The Position

The Operations Coordinator supports payroll preparation, timekeeping, staffing coordination, shipping and receiving, purchasing, inventory tracking, office administration, and service center operations. The role works with service center supervisors, temporary staffing agencies, Tosca customer service and transportation teams, accounting, drivers, and visitors to support accurate records and timely operations. The position also helps maintain a clean and safe work environment and performs other related duties as needed.

Requirements

1–3 years of experience in a service center or office role.
Strong attention to detail and follow-through.
Time management skills and the ability to multitask and meet deadlines.
Working knowledge of shipping and receiving.
Good planning and organizational skills.
Well-developed, professional interpersonal and communication skills.
Ability to work with confidential information.
Computer literacy, specifically Microsoft Word and Excel.
Ability to work occasional flexible hours and overtime based on company or volume needs.
Ability to lift approximately 5–15 lbs.

Nice To Haves

Bilingual in Spanish is strongly preferred.

Responsibilities

Prepare team member hours and enter data for accurate payroll submission.
Review payroll hours for time card accuracy and submit hours to temporary staffing agencies for billing.
Track vacation time used by team members.
Coordinate walk-through interviews with staffing agencies or recruiters and the Service Center Manager, and coordinate orientations for temporary-to-hire candidates and direct-hire team members.
Maintain shift records for production, shipping, receiving, and quality.
Coordinate shipping by matching purchase order numbers to orders, working with drivers to ensure correct loads, and preparing bills of lading.
Coordinate with service center supervisors about special loads or shipments, outbound shipping goals, and inventory concerns.
Communicate with customer service and transportation to schedule daily pickups and deliveries.
Use relevant systems to write, approve, and receive purchase orders; submit invoices to accounting for payment.
Track invoices and spending in spreadsheets and compare them with month-end accounting close information.
Confirm shipping and transportation paperwork is complete and update the appropriate shipping system.
Monitor shipping and receiving for timely service and inform management of issues.
Conduct random quality inspections of loads and report findings to the team.
Monitor supply inventory, determine needs, place and expedite orders, and verify supplies.
Greet clients and visitors and send and receive mail and packages.
Schedule and coordinate meetings, interviews, lunches and deliveries, and other office or service center events.
Manage files and maintain hard-copy and electronic records.
Create and modify documents using Microsoft Office.
Coordinate and maintain records for staff office space, phones, parking, company credit cards, and office keys.
Prepare business correspondence and mail, scan, or fax documents.
Maintain company forms and post materials on the bulletin board.
Support housekeeping activities for general office and service center areas.
Maintain a clean and safe work environment.
Perform other related duties and assignments as required within the service center.

Benefits

Medical, dental, and vision coverage options
401(k) retirement plan with company match
Paid time off
Paid parental leave
Company-paid life insurance
Short-term disability coverage
Long-term disability coverage for eligible roles
Health Savings Account with employer contributions
Flexible Spending Account programs
Employee Assistance Program
Fitness reimbursement program
Educational assistance
Employee discount programs
Optional supplemental insurance, including accident, critical illness, and hospital indemnity coverage
Legal and identity theft protection plans