Operations Coordinator

TriHealth • Cincinnati, OH

1d • Onsite

About The Position

The Operations Coordinator coordinates ongoing non-clinical operational issues for assigned units or departments and provides administrative support to assigned directors and managers. The role requires proficient spreadsheet, database, and word-processing skills and may support financial management and reporting, billing, admitting or charting where applicable, technology support, process-improvement projects, scheduling, payroll, incentive and contracted-employee tracking, supply and forms inventory control, ordering, and cost containment. The coordinator organizes interdepartmental and intradepartmental meetings and activities, provides secondary support to identified cost centers as needed, and may cover for other clerical or administrative support staff.

The position also provides practice-level administrative and operational support, including Athena scheduling, lab requisition processing, results fee-ticket printing, interviewing support, and Kronos backup. It supports supply management, financial reporting, staffing and scheduling, clerical tasks, and efforts to improve operational quality and efficiency. The role is based at Bethesda North Hospital in Cincinnati, Ohio, and is full-time on days, with no weekends, holidays, or on-call commitment.

Requirements

• Associate's degree required; equivalent experience may be accepted in lieu of a degree as a preferred alternative.
• One to two years of experience in a related field required.
• Strong analytical, organizational, interpersonal, and customer-service skills.
• Ability to prioritize and manage multiple responsibilities and tasks.
• Word-processing and spreadsheet skills required.
• Proficient computer spreadsheet, database, and word-processing skills.

Nice To Haves

• Equivalent experience in lieu of an associate's degree.

Responsibilities

• Coordinate personnel data tracking, communications, scheduling, paperwork, orientation processes, management schedules and meetings, and other operational tasks.
• Develop and maintain databases and spreadsheets for tracking staff participation in meetings and education; print orientation and education materials; and maintain time-and-attendance tracking tools.
• Manage shared network-drive folders, file maintenance, and management-team file access rights.
• Establish and maintain supply par levels; take inventory and order supplies; process purchase-order, capital-budget, and PC-pool requests; and process invoices for accurate, prompt payment.
• Help survey the work area for appearance and compliance with fire, safety, and regulatory requirements; submit work orders and follow up on completion.
• Provide administrative and operational support in the practice, including Athena scheduling, processing lab requisitions, printing results fee tickets, supporting new-hire interviews with the Office Manager, and serving as a Kronos backup.
• Participate in annual budget development, monitor and follow up on budget variances, compile unit or service-line statistics, and help prepare quarterly operations reports and gap analyses.
• Develop and implement systems to audit non-salary expenses, including capital equipment and supplies; print, organize, and distribute financial reports to the management team.
• Process, copy, distribute, and file policies, procedures, meeting materials, and correspondence; type meeting minutes; and coordinate meetings, conference rooms, and refreshments.
• Develop and participate in projects to improve operations and quality while reducing costs; maintain effective working relationships; communicate pertinent information promptly; and identify process changes that can improve service.
• Maintain accurate, organized records and reports for easy retrieval.
• Assist nurse managers with staffing and scheduling, including developing and maintaining computerized master schedules and performing schedule-file maintenance.

Benefits

• Competitive shift differentials
• Opportunities for professional growth
• Comprehensive benefits package that may include medical, dental, and vision coverage, paid time off, retirement savings plans, and tuition reimbursement
• Competitive wages
• Milestone recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree