Operations Coordinator

ProSolar•Carolina, PR
•Hybrid

About The Position

The Operations Coordinator will support the day-to-day activities of the Operations Manager, including administrative responsibilities and coordination of field-related projects. This role will help ensure projects are properly scheduled, tracked, and completed while supporting a high level of customer service. This is an opportunity to take your career to the next level. If you are results-driven and share the same vision in wanting to evolve in this industry, we want you on our team. Come and grow with us!

Requirements

  • Excellent verbal and written communication skills.
  • Fluency in both English and Spanish, spoken and written.
  • Ability to work effectively with others in a collaborative team environment.
  • Strong organizational skills and the ability to work independently.
  • Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
  • Proficiency with computer systems and standard office software.
  • Ability to work with minimal supervision.
  • Strong attention to detail
  • Excellent customer service skills
  • Regular, reliable, and predictable attendance
  • High school diploma or equivalent required.
  • Ability to work well with others in a collaborative team environment

Nice To Haves

  • Knowledge of Sunrun processes is preferred but not required.
  • Previous administrative experience preferred.
  • Previous customer service experience preferred.

Responsibilities

  • Assist with coordinating the scheduling of field projects.
  • Assist with project scheduling, tracking, and status updates.
  • Coordinate with the Operations Supervisor to address customer concerns and ensure timely resolution.
  • Assist with tracking employee hours and report any discrepancies to the Operations Supervisor.
  • Communicate with the Operations Supervisor regarding the status of permits, HOA approvals, PTO, and other project-related requirements.
  • Prepare documents, reports, and other materials requested by management.
  • Submit and track PTO cases as required.
  • Maintain accurate and up-to-date project records and documentation.
  • Provide administrative and operational support to the Operations Manager and Operations Supervisor.
  • Perform other duties and responsibilities as assigned.
  • All other duties as assigned.

Benefits

  • Long term stability in a fast-growing industry
  • Competitive compensation
  • Paid Holidays
  • Generous 401(k) option
  • Dental Insurance
  • Employer Paid Basic Life and AD&D Insurance
  • Employer Paid Long Term Disability
  • Optional Employee Paid - Voluntary Benefits
  • Health insurance
  • Life insurance
  • Vacation
  • Vision insurance
  • Opportunity for career development and advancement with a rapidly growing company
  • High-energy, fun, and friendly culture
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