Operations Coordinator

GCL•New York, NY

19d•$25 - $29

About The Position

The Operations Coordinator supports fine art logistics at DIETL by Rock-It, coordinating domestic and global shipments and exhibitions for a worldwide network of collectors, auction houses, galleries, and museums. The role involves organizing shipment schedules, budgets, documentation, customs procedures, and related logistics. The position is based in New York City, with a weekday schedule that fluctuates with workloads and after-hours or weekend work as needed.

Requirements

Be open to change and advocate for continuous improvement.
Be highly organized and able to multitask.
Ability to work in a fast-paced, dynamic environment.
Excellent communication skills.
Be results-oriented and willing to take ownership of assigned projects.
Be a team player with a positive attitude.

Responsibilities

Complete Transportation Security Administration (TSA) training and certifications.
Communicate with customers, vendors, colleagues, agents, and other parties to coordinate logistics, schedules, budgets, and payments.
Prepare estimates and project budgets.
Research and present transportation schedules and routing options.
Advise on appropriate packing solutions for fine art.
Book airfreight with airlines or steamship lines.
Understand and carry out export procedures.
Understand import and U.S. Customs procedures.
Prepare export documentation, including air waybills, delivery orders, and packing lists.
Obtain and prepare documents for U.S. Customs entries.
Develop familiarity with TSA compliance issues related to international shipments.
Develop familiarity with U.S. permitting requirements, including those of the U.S. Fish and Wildlife Service, USDA, and OFAC.
Research and compile project schedules, shipping requirements, and deadlines.
Create and submit invoices for services provided.
Provide live documentation and courier assistance at JFK.

Benefits

18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
Medical, dental, and vision plans.
Employer HSA contributions for employees who choose a high-deductible health plan.
Telemedicine through MDLive and mental health support through an Employee Assistance Program.
401(k) match.
Employer-funded basic life, AD&D, short-term disability, and long-term disability insurance.
Paid parental leave for all parents.
Continuing education reimbursement.
Charitable donation matching.
Free tickets to client events when available.
Company events, including birthday lunches, sports outings, and volunteer opportunities.
Optional supplemental insurance, including accident, critical illness, and hospital indemnity coverage.
Pet insurance through MetLife.
Potential discounts on home and auto insurance through Farmers Insurance.