Operations Coordinator
About The Position
Rome Logistics Group is hiring an Operations Coordinator (also described as a Logistics Coordinator) for its new Charlotte, North Carolina office. The role supports freight movement across North America by coordinating shipments with operations and sales teams, addressing challenges, and helping ensure shipments remain on schedule. It is a fast-paced position requiring problem-solving, adaptability, and management of multiple priorities. Previous third-party logistics experience is an asset, but Rome is willing to train a motivated candidate interested in a logistics career. Rome Logistics Group, founded in 2000, is an established third-party logistics provider offering customized transportation solutions to businesses across North America. The Charlotte role offers the support and resources of an established company alongside the opportunity to contribute to the growth of its U.S. operation in a new market. This is a full-time, in-office position, Monday through Friday, 8:00 AM to 5:00 PM. Compensation is a base salary of $50,000–$60,000, with a bonus structure after three months.
Requirements
- Post-secondary education in a relevant field or at least one year of logistics or transportation experience is preferred.
- Proficiency in Microsoft Office, including Excel, Outlook, and Word, and in CRM systems.
- Strong organizational skills and attention to accuracy and detail.
- Ability to build and maintain strong client relationships.
- A highly driven and proactive attitude, with eagerness to grow a career in logistics.
Nice To Haves
- Previous third-party logistics (3PL) experience.
Responsibilities
- Obtain quotes from carriers, evaluate pricing, communicate costs, and assist in negotiating competitive rates.
- Enter orders accurately into the system and coordinate with sales and customer service to verify order details.
- Monitor shipments using tracking systems and provide timely status and estimated-time-of-arrival updates.
- Identify and resolve shipment or administrative-process issues, collaborating with the team to improve efficiency.
Benefits
- Uncapped commission and a bonus structure after three months.
- Comprehensive benefits plan.
- Paid vacation and personal time.
- Quarterly team social events.
- Ongoing professional development and career progression opportunities.
- Supportive, collaborative team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
