Operations Coordinator

Solar Energy Partners LLC•Covington, GA

18d•$50,000 - $70,000

About The Position

The Operations Coordinator coordinates materials, equipment, vendor commitments, logistics, field scheduling, and service activity in support of Solar Energy Partners Operations. The role owns material readiness, procurement visibility, and the schedule for field work, including installations, site surveys, and service visits. It is also accountable for receiving, documenting, coordinating, tracking, and moving service work through completion. The coordinator works across Field Operations, Project Management, HR, Accounting, vendors, customers, and other stakeholders. The role maintains accurate operational records and reporting in Coperniq and other approved company systems, supports cost-control and profitability reporting, and participates in Operations scorecard, KPI, and L10 processes. Success requires reliable follow-through, timely communication, and early identification of risks to materials, schedules, and service completion.

Requirements

Strong organization, prioritization, follow-up, and communication skills.
Ability to manage multiple vendors, projects, deadlines, and competing operational priorities.
Comfort using Coperniq and/or other company systems to maintain accurate operational records and reporting.
Ability to identify problems early, communicate risks clearly, and drive assigned items to resolution.
Knowledge of Microsoft Office Suite.
Clean MVR.

Nice To Haves

Working knowledge of electrical or solar materials, construction logistics, and field-service coordination.
Experience scheduling or dispatching field crews, including balancing capacity, customer availability, and changing priorities.

Responsibilities

Coordinate purchasing of approved project materials, equipment, rentals, and other assigned operational requirements.
Obtain, compare, and document vendor pricing, availability, lead times, and delivery commitments.
Maintain visibility of purchase status, backorders, substitutions, and expected delivery dates.
Support project cost control by maintaining accurate purchasing information and identifying material or vendor cost risks early.
Escalate material substitutions, design conflicts, or specification questions for technical approval before purchase.
Maintain forward visibility of material needs for active installation schedules and identify jobs at risk due to material, equipment, or vendor constraints.
Coordinate receiving, inventory location, staging, job pulls, transfers, deliveries, and other assigned logistics activities.
Coordinate equipment rentals and related delivery and pickup requirements as assigned.
Confirm with Field Operations and Project Management that required materials are available before scheduled work begins.
Own the schedule for installations, site surveys, service visits, and other assigned field activities.
Schedule work after confirming prerequisites, including material readiness, permit and interconnection milestones, customer availability, and crew and equipment availability.
Coordinate with Field Operations on crew availability, capacity, job-duration estimates, and sequencing to build a realistic, conflict-free schedule.
Confirm appointments with customers and promptly communicate schedule changes to customers, field crews, Project Management, and other affected stakeholders.
Manage reschedules, cancellations, weather delays, and scheduling conflicts, and keep the schedule current in Coperniq.
Maintain forward visibility of the field schedule and crew capacity, and flag gaps, overbooking, or jobs at risk of slipping.
Receive and organize service requests in accordance with the approved Operations workflow.
Enter and maintain service opportunities, work orders, notes, supporting documentation, and status information in Coperniq.
Coordinate service needs with Field Operations and schedule field service visits according to the approved workflow.
Track service items from intake through field completion, documentation, closeout, and readiness for invoicing.
Escalate service items that are aging, blocked, customer-sensitive, or likely to affect cost or schedule.
Maintain complete and timely procurement, logistics, service, and vendor notes in Coperniq and other approved company systems.
Document significant vendor communications, delivery commitments, shortages, backorders, schedule changes, service updates, and resolution status in the applicable job or opportunity file.
Maintain weekly visibility of open purchase orders, material readiness, backorders, the upcoming field schedule, installation risks, service backlog, and completed service activity.
Participate in Operations scorecard, KPI, L10, and other reporting processes as assigned by the Office Operations Manager.
Provide accurate purchasing, rental, and material information for actual-cost and project-profitability reporting when requested.
Coordinate with Field Operations on scheduling, crew capacity, installation readiness, site needs, service execution, deliveries, and material-related field issues.
Coordinate with Project Managers on project timing, installation and site survey scheduling, permit and interconnection milestones, customer commitments, and material requirements.
Work with HR, Accounting, and other administrative functions as needed to support approved Operations processes and documentation.