Operations Coordinator

Anne Carlsen Center•Bismarck, ND

17d

About The Position

The Operations Coordinator helps improve the Anne Carlsen Foundation’s operational and financial effectiveness by systematically managing donor database information. The role supports donor database management, accurate and confidential recordkeeping, gift processing, invoice and gift-receipt management, and reporting financial data to accounting. The coordinator is responsible for defining and extracting relevant donor data from accounting and information systems, reviewing current methods, and helping improve processes. The position requires strong analytical and organizational skills, accuracy, and the ability to work with minimal direction in a fast-paced environment. It supports Development financial reporting, expense processing, donor and appeal tracking, and special events. The role does not have supervisory responsibilities.

Requirements

Bachelor’s degree in accounting, business, or a related field, and/or equivalent experience.
Three years of related work experience; additional education may substitute for some experience.
Proficiency with software applications, databases, spreadsheets, and/or word processing.
Strong analytical skills and ability to work with minimal direction in a fast-paced environment.
Ability to accurately log data and records, identify, classify, categorize, and code data.
Excellent organizational skills, attention to detail, and ability to manage and complete multiple projects simultaneously.
Ability to complete work thoroughly, accurately, and in a timely manner.
Excellent written and oral communication skills, including presenting financial results with supporting tables, graphs, and other visual representations.
Ability to perform and understand basic math and arithmetic operations, set and group functions.
Ability to listen and communicate effectively with students/clients, families, outside constituents, and employees.

Nice To Haves

Experience working with CRM systems and Microsoft Windows.
General accounting knowledge, such as debits and credits and general ledgers.

Responsibilities

Manage donor database information and maintain accurate, confidential records.
Process gifts and manage invoices and gift receipts.
Report financial data to accounting and extract relevant donor data from accounting and information systems.
Review current methods and help improve processes.
Support Development financial accountability, including month-end and year-end reports and posting to the general ledger.
Monitor and process Development expenses, including bills and invoices, in accordance with accounting practices, rules, and regulations.
Analyze and report regularly on appeal and ambassador returns.
Initiate, develop, and maintain donor names and lists, acquisitions, policies, procedures, and tracking.
Support special events.
Assist in developing and implementing departmental goals aligned with organizational strategic initiatives.
Help the department meet its budget through accountable and cost-effective management of supplies, materials, and property.
Communicate effectively with students/clients, families, outside constituents, and employees.
Follow all Anne Carlsen policies and procedures.