Operations Coordinator

City of New York•New York, NY

9d•$62,868 - $72,298

About The Position

The Operations Coordinator works in the Office of General Counsel (OGC) at the NYC Department of Citywide Administrative Services. Under general supervision and with latitude for independent judgment, the coordinator reports directly to the General Counsel and supports the operational needs of OGC in close collaboration with the Strategic Operations Team, which provides administrative, project management, and personnel support across the portfolio. The role requires a detail-oriented, organized self-starter who can manage sensitive and confidential information with discretion, adapt to changing needs, prioritize assignments, apply critical thinking, and communicate effectively.

Requirements

Strong attention to detail and organizational skills.
Ability to work independently, show flexibility and adaptability, prioritize assignments, and use critical thinking skills.
Ability to handle sensitive and confidential information with discretion.
Strong communication skills, including the ability to ask and answer questions to ensure effective guidance on assigned tasks.
A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related experience; or equivalent education and/or experience. All candidates must have at least one year of the described experience.

Responsibilities

Serve as the General Counsel’s primary point of contact for internal and external stakeholders.
Provide direct administrative support to the General Counsel, including calendar management and coordination, answering phones, event staffing, reminders, and note taking.
Ensure communications and correspondence are answered in a timely manner.
Cultivate relationships across lines of service and with key partner agencies across the City.
Follow up on assignments and tasks given to staff by the General Counsel to help ensure deadlines are met.
Prepare presentations, including tables and summaries, under the General Counsel’s guidance or in coordination with the Strategic Operations Team.
Draft correspondence for the General Counsel’s review and signature when requested.
Perform data entry and maintain databases as requested.
Collaborate with the team to plan and execute special projects and manage their logistics effectively.
Support management and perform other administrative duties.
Support administrative tasks, special projects, and other duties across the portfolio as needed.