Operations Coordinator

Veritiv • Kent, WA

30d

About The Position

The Operations Coordinator verifies and maintains records for incoming and outgoing shipments, prepares items for shipment, and supports the administration, tracking, monitoring, and payment of product inventory. The role maintains accurate day-to-day inventory levels and physical and system inventory balances using the internal Warehouse Management System.

The position performs shipping, receiving, inventory, procurement-support, customer-service, and administrative tasks. It follows required procedures and work instructions, supports audits through cycle counts and record reconciliation, handles complex inquiries, gathers market and cost information, and prepares documents using computer applications. The role requires warehouse experience, effective organization and communication, and the ability to work independently or as part of a team.

Requirements

• At least 2 years of experience working in a warehouse environment; distribution warehousing experience is preferred.
• One to three years of related job experience.
• Ability to develop proficiency with the company computer system.
• PC proficiency with Windows-based software; basic keyboarding skills.
• Strong math skills.
• Excellent organizational, time-management, planning, and customer-relations skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team environment.
• Ability to work quickly and efficiently and use basic office or operational systems.
• Excellent verbal, written, interpersonal, and diplomacy skills.
• Ability to work unsupervised and a thorough understanding of the distribution business.
• Strong customer-service skills, including being friendly, courteous, and helpful.
• Ability to meet the stated physical requirements, including lifting, carrying, pushing, pulling, walking, standing, stooping, and kneeling.

Nice To Haves

• Distribution warehousing experience.
• Familiarity with a computerized warehouse system.
• High school diploma or GED.

Responsibilities

• Assemble, address, stamp, and ship merchandise or materials; receive, unpack, verify, and record incoming items; and arrange transportation of products.
• Follow required procedures to meet quality standards and comply with regulatory codes and internal codes of conduct.
• Follow work instructions, including using personal protective equipment where relevant, to protect the environment and the wellbeing of oneself and others.
• Participate in assessment, development planning, training, and coaching.
• Support audits by performing tasks such as cycle counts, bin verifications, reconciling physical and system records, and verifying products and locations.
• Resolve complex customer or supplier inquiries by providing information about policies, delivery dates, costs, quantities, and terms.
• Gather data and prepare moderately complex documents using applications such as Microsoft Office and accounting systems.
• Collect information about cost drivers, market dynamics, issues, innovations, and alternative suppliers for use in decision-making.
• Maintain accurate physical and system inventory balances in the internal Warehouse Management System, making adjustments as needed.
• Support procurement goals while following established systems and protocols.
• Perform other duties as assigned by the manager.
• Complete customer orders by walking throughout the warehouse and operating relevant material-handling equipment.

Benefits

• Healthcare benefits, including medical, dental, vision, and a health savings account.
• Life, AD&D, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee-led Employee Resource Groups, the Veritiv Cultural Alliance, and a recognition platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED