Operations Coordinator

SGS•Deer Park, TX

18d

About The Position

SGS is an inspection company serving customers in the oil, gas, and chemical industries through inspection, sampling, and testing of bulk liquid cargoes. The Operations Coordinator manages and directs daily inspection workloads and business operations, including monitoring and scheduling inspectors. The role requires independent judgment on matters of significant importance to customers and supports the daily needs of customers and branch operations. The coordinator works with inspection staff, laboratories, clients, refineries, shipping agencies, and the sales group. Responsibilities include maintaining operating files and customer database information, coordinating vessel logistics, supporting field work, and ensuring that company and client procedures are followed. The position may act as branch manager on duty between 5 p.m. and 8 a.m. when required by customers. The role requires accuracy, strong organization and communication skills, the ability to work with limited supervision and unconventional hours, and the physical ability to handle bulky items weighing up to 50 pounds and perform related movement.

Requirements

High school diploma or GED.
Three years of industry-related coordination experience.
High level of accuracy and attention to detail.
Excellent interpersonal, presentation, and verbal and written communication skills.
Ability to read and comprehend labels and instructions.
Dependable and reliable, with consistent daily attendance.
Ability to follow instructions independently with little or no supervision.
Ability to lift bulky items weighing up to 50 pounds and climb, bend, and reach without restriction.
Excellent customer service skills and ability to make independent decisions to meet customer requirements.
Ability to lead an effective team and foster collaboration.
Excellent organization and time-management skills, including working under pressure and meeting deadlines on multiple projects.
Ability to comprehend, analyze, and systematically compile technical and financial information into reports or other formats.
Ability to independently plan, organize, and complete a variety of projects.
Ability to analyze and solve problems.
Ability to work independently in a fast-paced, multitasking environment.
Ability to work with limited supervision, be self-motivated, and work unconventional hours to support the oil, gas, and chemical business.
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Nice To Haves

Associate degree or bachelor's degree in business or a related field.
Five years of industry-related coordination experience.

Responsibilities

Provide daily guidance and feedback to inspection staff within the branch.
Provide input on disciplinary actions and other employee decisions for field staff, as needed.
Liaise with the laboratory and clients.
Manage company operating files and enter critical data into customer databases.
Coordinate with customers, refineries, and shipping agencies on marine vessel logistics, making independent technical decisions in support of operations.
Schedule field staff.
Review and approve inspectors’ time logs.
Ensure branch daily and monthly calibration records are completed and kept up to date.
Ensure inspectors comply with company procedures for safety, field operations, and reporting.
Understand and comply with company procedures and individual client instructions and requirements.
Conduct regular client visits and coordinate client visits with the sales group.
Use technical knowledge to direct field work, including field audits, implementation of new client procedures, and mentoring field employees.
Act as branch manager on duty between 5 p.m. and 8 a.m. when required by customers.
Perform other duties as assigned by management.