Batbox - Operations Coordinator
About The Position
The Operations Coordinator supports People (HR), Finance, Marketing, and Operations across Batbox’s Addison Head Office and flagship Addison venue. The role combines administrative and venue-support work to help maintain smooth operations and deliver a strong guest experience. Responsibilities include preparing weekly guest feedback (NPS) reports for the General Manager; managing recruitment, onboarding, and offboarding; responding to payroll and benefits inquiries; serving as the venue’s super user for Restaurant 365; compiling reports; maintaining communication boards; monitoring supply and uniform par levels; maintaining accurate inventory records; processing non-food-and-beverage invoices; managing payroll; and serving as the venue’s Health & Safety Officer. The position involves regular computer use and extended periods of sitting or standing. Occasional event setup and logistics assistance, lifting or moving items up to 25 pounds, local errands, and driving between the office and venue may be required. A valid driver’s license and reliable transportation are required.
Requirements
- At least 1 year of experience as an Office Manager, HR Administrator, Operations Administrator, or in a related role.
- Strong communication skills and attention to detail.
- Ability to stay organized and manage multiple priorities.
- Valid driver’s license and reliable transportation.
- Ability to regularly use a computer and sit or stand for extended periods.
- Ability to occasionally lift or move items weighing up to 25 pounds.
Nice To Haves
- Related hospitality experience is an asset but not required.
Responsibilities
- Compile weekly guest feedback (NPS) reports for the General Manager.
- Manage recruitment, onboarding, and offboarding.
- Respond to payroll and benefits inquiries.
- Serve as the venue’s super user for Restaurant 365, including inventory, scheduling, and team management functions.
- Compile key reports for the General Manager.
- Maintain communication boards.
- Monitor par levels for supplies and uniforms.
- Maintain accurate inventory records.
- Process non-food-and-beverage invoices.
- Manage payroll.
- Serve as the venue’s Health & Safety Officer.
- Occasionally assist with event logistics and setup.
- Run occasional local errands and drive between the office and the Batbox location.
Benefits
- Employee discounts
- Opportunity for advancement
- Training and development
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- Ancillary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
