Operations Coordinator

Morrison & Foerster, LLP•San Francisco, CA

1d•Onsite

About The Position

The Operations Coordinator provides general operational support for MoFo’s San Francisco office, including conference services, hospitality, event support, supply and purchasing activities, and backup receptionist coverage. The role maintains supply inventories and areas, processes supply and catering orders and invoices with attention to budget constraints, and coordinates with vendors and service providers to support events and daily operations. The Coordinator also assists Facilities and the Senior Office Operations and Safety Specialist with assigned tasks and backup support. The role supports office events by coordinating meeting logistics with clients and internal organizers, arranging room layouts, staffing and vendor services, ordering event supplies, and coordinating audiovisual needs with IT. It also supports conference room and hospitality services, facilities projects, catering requests, and trial teams’ material and logistical needs. Additional duties include receiving and tracking supplies, maintaining safety and survival supplies, providing relief receptionist and Facilities help desk coverage, and assisting with furnishings and minor maintenance.

Requirements

Office operations or purchasing experience in an office environment.
Proficient computer skills using Microsoft Office Suite.
Strong verbal and written communication skills.
High client-service ethic and a proven record of delivering exemplary satisfaction to internal and external clients.
Reliability, dependability, and motivation to respond quickly to requests.
High accuracy, attention to detail, and accountability.
Ability to receive and follow instructions accurately.
Ability to work overtime, including after-hours events.
Ability to exercise independent judgment, assess issues and needs, and provide responsive solutions.
Ability to multitask, set and meet priorities, and meet deadlines.
Ability to lift up to 25 pounds.
Professional interpersonal style and ability to communicate positively and effectively with all levels in a diverse, client-first environment.
Ability to deliver client service through teamwork and collaboration.
Ability to take ownership of projects and responsibilities and resolve issues proactively and quickly.
Excellent facilitation skills and ability to coordinate detailed processes and information and retain and recall details.
Motivation to proactively expand services within the position.
Ability to work under pressure and provide responsive client service in sometimes stressful conditions.

Nice To Haves

Bachelor’s degree or equivalent work experience.

Responsibilities

Support conference services, hospitality, and office events, including event setup and staffing, sometimes after hours.
Meet with clients and internal organizers to coordinate event logistics, timelines, room layouts, staffing, and vendor services.
Order event decorations and supplies and coordinate audiovisual needs with IT.
Assist hospitality and conference room personnel with materials and services for meeting rooms and conferences.
Assist the Facilities department with special events and projects.
Monitor and maintain inventory levels for office supplies, stationery, forms, certificates, and equipment; process business card requests and prepare proofs for approval.
Keep supply areas stocked, tidy, and orderly; place orders and restock as needed.
Place and process supply and catering orders, including orders for the third-party Office Services vendor, and process invoices while mindful of budget constraints.
Obtain items from local retail outlets when necessary.
Receive, distribute, store, and quality-check incoming supplies; process returns and maintain accurate records of orders, receipts, and special requests.
Provide trial teams with material support and logistics, including ordering, packing, and restocking supplies when teams return.
Maintain and oversee restocking of San Francisco medical, safety, and survival supplies.
Provide cross-trained catering support, place meeting catering orders, maintain accurate Food Log entries, and efficiently handle last-minute catering requests.
Coordinate with vendors and stakeholders on meeting and trial needs.
Provide backup receptionist coverage and Facilities help desk relief as assigned, including answering calls, monitoring email, and greeting and assisting visitors and personnel.
Coordinate with Facilities on furnishings and premises maintenance, including lifting or moving furniture or equipment and performing minor maintenance.
Share institutional knowledge with departments and third parties to support transitions and daily operations, including training on equipment, document production, protocols, and operational communications.

Benefits

Comprehensive benefits package starting on the first day.
Medical, dental, vision, life, and disability coverage options.
Parental leave and family benefits, including adoption and fertility treatment options and backup child and elder care.
Global wellness program, including free access to Talkspace and Calm apps.
Annual community service day.
Birthday holiday.
Annual education reimbursement.
Dedicated Talent Development team.
Competitive annual profit-sharing contribution.
Potential discretionary bonus and overtime compensation, as applicable.
Retirement contributions.
Paid holidays and PTO.