Operations Coordinator

World Oil • Compton, CA

6d • $22 - $24 • Onsite

About The Position

World Oil Environmental Services is hiring an Operations Coordinator in Compton, California. The role provides operational support to terminal dispatchers, sales, and operations, and serves as the point of contact for customer issues, requiring professional customer service. The coordinator reports directly to the Terminal Manager/Regional Manager and performs essential duties within the Operations department.

The position involves assisting customers with inquiries, orders, account setup, and complaints; coordinating service orders and required paperwork with terminals and dispatch; sharing estimated arrival times and scheduling information; and ensuring new part washers are correctly configured in company systems. Employment offers are conditional on passing a controlled-substances test under the company’s Drug & Alcohol policy.

Requirements

• 1–2 years of customer service, administrative, operations, logistics, or related experience.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Professional, customer-focused demeanor.

Responsibilities

• Respond to customers by phone or in person with product and service information, take or enter orders, cancel accounts, and obtain complaint details.
• Set up new customer accounts and provide delivery schedules and pricing.
• Place daily service orders at the terminal level to support customer service needs across the line of business.
• Coordinate with terminals to confirm that orders and supporting paperwork are printed and available to dispatch, including paperwork for multiple waste streams.
• Communicate dispatch estimated arrival times to appropriate parties.
• Inform customers professionally when orders are placed and when jobs are scheduled.
• Ensure new part washers are properly set up for service, with accurate pricing and serial numbers recorded in the appropriate systems for usage and maintenance tracking.
• Recommend improvements to products, packaging, shipping, service, billing methods, or procedures to prevent future problems.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed