Operations Coordinator

GVW Group•Louisville, KY
•Onsite

About The Position

Autocar Parts, LLC is seeking a detail-oriented Operations Coordinator in Louisville, Kentucky, to support second-shift operations. The role helps keep customer orders moving and delivers exceptional service by coordinating after-hours order fulfillment, tracking same-day and expedited deliveries, resolving operational issues, and supporting warehouse activities. The position works across teams to ensure customers receive what they need on time. The schedule is Monday through Friday, typically 2:00 PM–10:00 PM, with flexibility based on business needs. Duties are representative but not exhaustive; management may modify, add, or remove duties and assign other tasks as needed to meet business needs.

Requirements

  • At least 2 years of experience in warehouse operations, logistics, transportation, inventory, or supply chain.
  • High school diploma, GED, or an equivalent combination of education and experience.
  • Strong attention to detail, organization, and problem-solving skills.
  • Ability to prioritize tasks and work independently in a fast-paced environment.
  • Effective communication skills and a collaborative, customer-focused approach.
  • Proficiency in Microsoft Excel, Outlook, and Teams.

Nice To Haves

  • Experience with ERP or warehouse management systems.

Responsibilities

  • Monitor same-day and expedited customer orders through successful delivery.
  • Track Roadie, courier, and local delivery activity and resolve delivery exceptions.
  • Coordinate after-hours customer pickups and will-call orders.
  • Partner with warehouse personnel to prioritize orders and meet service commitments.
  • Investigate and resolve delivery issues, shortages, and fulfillment exceptions.
  • Support cycle counts, inventory accuracy, and warehouse location validation.
  • Maintain item data, including product weights, dimensions, and attributes.
  • Assist with customer, vendor, and product data cleanup projects.
  • Prepare end-of-shift operational reports and escalation summaries.
  • Identify opportunities to improve processes and reduce costs.
  • Perform additional duties as assigned.

Benefits

  • Competitive compensation
  • Medical, dental, vision, life, and AD&D insurance
  • Short-term and long-term disability coverage
  • 401(k) with company match
  • Paid time off and company holidays
  • A high-impact role with significant ownership and growth opportunities
  • A collaborative culture built on accountability, teamwork, and customer success
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