Operations Coordinator

Gateway Church•Southlake, TX

23d

About The Position

The Operations Coordinator provides administrative and coordination support across Operations, initially focused primarily on Property Management, with support extending to other Operations functions as the department grows. The role manages purchasing processes, records, vendor paperwork, keys and vehicles, help desk traffic, reporting, and related coordination. It often serves as the first point of contact for campuses and departments with Operations questions. The position supports budget preparation and tracking, maintains records and dashboards, coordinates meetings and vendor appointments, and routes requests to the appropriate teams. The coordinator also serves at weekend services and churchwide events as required by the ministry calendar, supports, recruits, and develops Serve Team members, and serves alongside the broader team as ministry and organizational needs arise. Other duties may be assigned. Gateway Church requires the employee to be a member of the church or become a member upon employment. The role requires a clear passion for Jesus and a strong biblical foundation. Physical duties include sitting or standing for extended periods, occasional kneeling or crouching, lifting and moving items of varying weights, and traveling between campuses as needed.

Requirements

A clear passion for Jesus and a strong biblical foundation.
At least 2 years of administrative or coordination experience.
Strong organizational skills and ability to manage many moving parts.
Attention to detail and strong follow-through on purchasing, records, and ticket routing.
Proficient written and verbal communication skills.
Ability to handle contracts, access records, and confidential information with discretion.
Ability to work across teams and follow requests through to completion.
Comfort with reporting and dashboard tools and ability to learn new systems quickly.
Ability to work independently without constant supervision.
Ability to manage time and juggle multiple priorities.
Must be a member of Gateway Church or become a member upon employment.
Ability to sit or stand for extended periods, occasionally kneel or crouch, frequently lift and/or move up to 10 lbs., occasionally lift and/or move up to 25 lbs., lift and move up to 40 lbs., and travel between campuses as needed.

Nice To Haves

Experience supporting a facilities, operations, or property department.
Prior experience in a church, nonprofit, or ministry environment.

Responsibilities

Provide day-to-day administrative and coordination support across Operations.
Handle purchase requisitions, check requests, expense reports, invoices, and departmental billing within the approved threshold.
Produce and maintain purchase orders and track them through approval, ordering, and delivery.
Maintain operations records, including contracts, service agreements, warranties, permits, drawings, and digital files, within the organization's cloud-based systems.
Prepare building use agreement documents for events requiring payment or contracts.
Manage the vehicle reservation calendar, distribute keys, and maintain usage records.
Serve as the point of contact for building keys and access records across campuses.
Process and assign help desk tickets and follow aging tickets through to completion.
Support Operations budget preparation, tracking, and reconciliation.
Prepare recurring Operations reports and keep dashboards current.
Coordinate scheduling for department meetings, vendor appointments, and walkthroughs.
Serve as a point of contact for campuses and departments with Operations questions and route requests to the appropriate team.
Serve at weekend services and churchwide events as the ministry calendar requires.
Support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise.
Perform other duties as assigned.