Operations Coordinator

THE KRAFT GROUP•Boylston, MA

6d•$22 - $27•Onsite

About The Position

The Operations Coordinator performs support duties across production, quality, environmental health, and sustainability. Under the direction of the Director of Health and Safety, the role assists with day-to-day department tasks and provides production staff with support on related topics. The position works alongside production associates and spends most of its time in the plant with machine operators, maintenance personnel, and vendors. It has no supervisory responsibilities.

Requirements

High school diploma or equivalent required.
0–2 years of experience in a manufacturing environment.
Ability to travel to other sites and regions as needed.
Ability to spend most of the time in the plant with machine operators, maintenance personnel, and vendors.
Ability to influence others to achieve results.
Critical thinking and problem-solving skills.
Attention to detail and focused concentration.
Ability to learn new tasks and complete tasks independently.
Ability to complete tasks requiring a particular speed or productivity quota.
Ability to adhere to process protocols and apply established protocols in a timely manner.
Strong working knowledge of Microsoft Office products.
Ability to meet the physical demands described, including regularly lifting or moving up to 25 pounds and occasionally lifting or moving up to 50 pounds.
Valid driver’s license preferred.

Nice To Haves

Associate or bachelor’s degree in management, manufacturing, or a related field.
Paper and packaging experience.
Driver’s license.

Responsibilities

Perform and document quality checks on high-importance orders and promptly report board quality issues or deviations from customer specifications to the Quality Supervisor.
Create and distribute defined quality reports, including summaries of internally reported quality non-conformance and Quality System Forms for high-importance orders.
Participate in processing customer returns and reworks, including inspecting returned product and reporting findings to Quality leadership.
Support quality, environmental health, and sustainability initiatives as directed by the Director of Health and Safety.
Understand and support operations processes by working side-by-side with production associates.
Timely inform the Director of Health and Safety of compliance or policy concerns.
Assist in ensuring compliance with applicable federal and state laws and regulations.
Assist in compiling accident reports to ensure accuracy and completeness.
Assist in implementing the company Health and Safety program to prevent or correct unsafe working conditions.
Participate in cross-training assignments with production tasks.
Complete special projects and assignments as business dictates.
Maintain, create, and control personally identifiable or otherwise protected information accessed or known through the role, in accordance with applicable confidentiality and privacy standards, company policies, and regulations including HIPAA.