Operations Coordinator

Sparus Holdings•Baxter, MN

4d•Onsite

About The Position

The Operations Coordinator coordinates the people, equipment, and administrative processes that keep utility field-service projects staffed, compliant, and on schedule. Working across Operations, Finance, Human Resources, and project teams, the role combines forward resource planning with day-to-day coordination of technicians, fleet, subcontractors, training, safety compliance, billing, and payroll. This is a full-time, onsite position at the Baxter, Minnesota office. The role includes regular interaction with technicians and operational teams, use of computers and mobile applications, and attendance at required training and conferences. Other related duties may be assigned.

Requirements

High school diploma or GED.
At least three years of relevant experience in operations coordination, workforce scheduling, project support, field services, construction, or a related operational environment.
Experience coordinating schedules, tracking resources, maintaining records, and supporting daily operations.
Proficiency in Microsoft Office applications, particularly Excel and Outlook.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities, work independently, and meet established deadlines.
Valid driver’s license.
Ability to meet applicable physical and visual requirements of the position.

Nice To Haves

Associate or bachelor’s degree in business administration, Operations Management, Project Management, or a related field.
Experience in the utility, energy, construction, or field services industry.
Familiarity with workforce planning, technician scheduling, fleet coordination, payroll, billing, and safety compliance.
Experience with project management, workforce scheduling, or operational reporting software.

Responsibilities

Monitor resource availability, forecast capacity for upcoming projects, coordinate technician assignments, recommend solutions to resource shortages, and escalate capacity risks to management.
Assist with vehicle ordering, maintenance, turnover, and allocation across current and upcoming projects.
Track technician compliance with company policies, background validations, required screenings, safety audits, and vehicle alerts; track required safety coaching and escalate outstanding issues.
Track subcontractor adherence to agreements and coordinate subcontractor onboarding, assignment, and movement.
Assign and track required technician training; coordinate lodging, travel, onboarding, offboarding, and status changes to meet project needs.
Process assigned project billing and payroll for Public Power Installation, Field Services, and Site Testing projects; meet Finance deadlines and coordinate accounts-receivable follow-up as directed by Finance.
Prepare recurring KPI reports across areas of responsibility; develop spreadsheets, process maps, and metrics; recommend process improvements.
Respond to technician inquiries, escalate employee issues to management, and support decision-making by gathering data, assembling stakeholders, and formulating recommendations.
Attend required training and conferences and perform other related duties as assigned.