Operations Coordinator

UO HR Website•Eugene, OR

About The Position

The Operations Coordinator is the primary support position for operational and logistical processes within the assigned Academic Support Unit (ASU). The position assists the Operations Manager with administrative tasks and special projects while developing expertise to coordinate and administer department operations. Areas of responsibility include public-facing events, office operations, employee onboarding, space, records management, communications, awards and scholarships, student employee hiring, equipment, course materials, and supply procurement. The Coordinator serves as the primary liaison in assigned areas and provides guidance to ASU staff, students, and faculty. The role involves independent research, analysis, evaluation, and interpretation, and responsibility for managing projects from setup through completion. The Coordinator works largely independently, exercising daily judgment on routine and unexpected matters, including confidential matters and policy interpretation. The role interacts frequently with faculty, staff, students, and University administrative colleagues to exchange information, explain procedures, resolve problems, and determine exceptions to policies and processes. The position works on the Academic team within ASU6 and reports directly to the Operations Manager. The University of Oregon describes its benefits package as including health insurance, retirement plans, and paid time off, subject to employee eligibility.

Requirements

Two years of general clerical experience, including one year of typing, word processing, or other document-generation experience; or an Associate's degree in Office Occupations or Office Technology; or graduation from a private business school with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology may substitute for required experience year-for-year.
Ability to work effectively independently and as part of a team.
Ability to manage multiple priorities, solve problems, stay organized, and maintain keen attention to detail.
Strong interpersonal communication skills and ability to handle sensitive and confidential situations with tact and diplomacy.
Ability to understand and follow guidelines, policies, and procedures.
Skilled in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and able to learn specialized software.
Ability to work with faculty, staff, and students from diverse backgrounds in support of an inclusive, welcoming environment.
Ability to work effectively under deadline pressure and competing demands.
Adaptability in an environment of change.

Nice To Haves

Experience working in higher education.
Experience identifying, analyzing, and tracking large volumes of data or information on an ongoing basis while correcting identified discrepancies.

Responsibilities

Coordinate operational and logistical processes within the assigned Academic Support Unit.
Coordinate work related to public-facing events, office operations, employee onboarding, space, records management, communications, awards and scholarships, student employee hiring, equipment, course materials, and supply procurement.
Serve as the primary liaison in assigned operational areas and provide guidance to ASU staff, students, and faculty.
Assist the Operations Manager with administrative tasks and special projects.
Assist the Operations Manager and faculty with special projects as needed, including projects assigned by Department Heads, Directors, or the Operations Manager.
Conduct independent research, analysis, evaluation, and interpretation for special projects and regularly assigned work.
Manage assigned projects from setup through completion.
Communicate with faculty, staff, students, and University administrative colleagues to provide or request information, explain policies and procedures, resolve problems, and determine exceptions.
Exercise independent judgment in handling routine, unexpected, and sometimes confidential matters.
Support an inclusive and welcoming environment for faculty, staff, and students from diverse backgrounds.