About The Position
This role supports the daily operations of a property inspection service company. The primary responsibilities include scheduling appointments, assisting field inspectors with access issues, updating property managers, and ensuring accurate inspection status from beginning to end. The work is high-volume and primarily phone-based, with the objective of ensuring inspections are completed, documented, and communicated effectively.
Requirements
- Experience in phone-heavy operations or customer coordination
- Clear, professional English communication
- Comfort managing repetitive, time-sensitive work
- Strong attention to status, notes, and follow-through
- Ability to stay calm when residents or schedules change
- Good judgment when deciding what to solve or escalate
- Reliability in a structured, high-volume environment
- Interest in learning property services operations
Nice To Haves
- Scheduling, dispatch, logistics, or field operations experience
- Property management or real estate exposure
- Experience supporting technicians, inspectors, or field teams
- Familiarity with CRMs, ticketing tools, or scheduling platforms
Responsibilities
- Schedule and confirm property inspections with residents
- Coordinate with field inspectors during active appointments
- Resolve access issues, cancellations, and no-shows quickly
- Keep property managers updated on inspection status
- Track each inspection from scheduling through completion
- Document blockers, outcomes, and next steps accurately
- Follow up until open inspection items are closed
- Flag repeat issues that may affect service delivery
Benefits
- Fully remote role
- Competitive USD compensation, based on experience
- Hands-on exposure to end-to-end service operations
- Clear expectations, structured workflows, and direct feedback
- Opportunity to grow into account or client-facing work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
