High Volume Recruiter

VXI Global Solutions•Charlotte, NC

10h•Onsite

About The Position

The Talent Acquisition Specialist (Recruiter) is the first point of contact for all prospective hourly employees, responsible for managing the candidate experience to fill the high-volume demands of the business. This involves full cycle recruiting including screening, scheduling, interviewing, testing, employment branding, benefit, and culture questions, and follow through after the candidate is hired. In this role, s/he will serve as the primary point of contact for candidates who have applied for our hourly call center representative roles ensuring that the candidate experience is positive and productive.

Requirements

Detail oriented
Familiar with contact center tools, systems, and methodologies
Strong MS Office skills including Word and Excel
Ability to multitask and manage time effectively
Open to coaching and feedback
Maintain a positive mindset
Adaptable to swift program changes, developing the skills in proactive critical thinking and problem-solving
Ability to follow directions and logical process flows, with or without accommodation
Ability to walk or stand for 2-4 hours at a time up to 7-8 hours in a day, with or without accommodation.
1-3 years of Non-Exempt Talent Recruitment experience required
High Volume Recruitment experience required

Nice To Haves

Previous Contact Center recruitment experience preferred
Outstanding track record in attendance and work performance metrics

Responsibilities

Exhibit the VXI Culture of Performance and Core Values; Teamwork, Integrity, Excellence, Agility & Inventiveness by regularly applying guiding these principles in the decisions and actions chosen based on Reason, Record, and Circumstance.
Meeting or exceeding Key Performance Indicators and Guidelines in addition to VXI Policies and Procedures.
Avoid legal challenges by maintaining compliance with client service agreements and legal requirements.
Review résumés; screen and select viable candidates
Surf employment boards and industry websites to scout talent
Use database to maintain candidate pipeline (Workday)
Schedule candidates for onsite assessments and interview ensuring set goals are met
Facilitate any pre-employment testing required
Conduct initial face-to-face interview at company corporate headquarters
Recommend best fit candidates for available positions (to next rounds of interview if applicable)
Communicate status to candidates in a professional and consistent manner
Conduct reference checks, background checks and handle all candidate relations
Draft offer letters for candidates
Continuously develop new ways of reaching candidates and networking
Maintain compliance with federal and state regulations concerning employment.
Daily updates to respective reports and trackers (Master Roster and Daily Onsite Scheduling Tracker)
Perform other related duties as required and assigned