Used Car Manager - High Volume Operations

MARHOFER HYUNDAI INCCuyahoga Falls, OH
Onsite

About The Position

The Ron Marhofer Auto Family is seeking a driven, experienced Used Car Manager to lead the sales team at Hyundai of Cuyahoga Falls. This role involves leading a dedicated team of 20+ sales professionals, overseeing an operation that averages 250+ pre-owned vehicle sales per month. The manager will be responsible for acquisition, reconditioning management, pricing strategy, and team development, driving results in a high-volume environment while fostering a culture of excellence and customer satisfaction.

Requirements

  • Minimum 3–5 years of automotive sales management experience, specifically within a high-volume pre-owned department.
  • Ability to interpret market data and inventory metrics to make fast, profitable decisions.
  • Strong ability to recruit, train, motivate, and hold a large team accountable.
  • Familiarity with modern CRM and DMS platforms; ability to thrive in a fast-paced, "speed-to-market" environment.
  • A commitment to the Ron Marhofer values of honesty, transparency, and top-tier customer service.

Responsibilities

  • Lead a high-performing team of 20+ sales consultants to consistently meet or exceed monthly volume targets of 250+ units.
  • Oversee the full lifecycle of pre-owned inventory, from appraisal and acquisition to aggressive merchandising and rapid reconditioning.
  • Utilize market data and local competitive intelligence to ensure our inventory is priced to move while maintaining aggressive front-end gross margins.
  • Spend your time on the floor, mentoring sales staff, assisting with desk negotiations, and ensuring a seamless customer experience.
  • Partner with the service department to minimize reconditioning turnaround time and ensure our vehicles meet the high standards of the Ron Marhofer brand.

Benefits

  • Aggressive, performance-based compensation plan designed for top-tier managers.
  • Work within a stable, reputable, and growing dealer group with massive marketing support and inventory resources.
  • Comprehensive medical, dental, vision, and retirement plans.
  • Long-term career stability in the Northeast Ohio market with opportunities for professional growth and promotion from within.
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