Operations Coordinator- Petroleum Inspections - Port Arthur, TX

VetJobs•Port Arthur, TX

3d•Onsite

About The Position

Intertek is seeking an Operations Coordinator for its Caleb Brett team at the Nederland, Texas facility. The role supports the Cargo & Analytical Assessment business by coordinating with internal and external clients to ensure services are delivered accurately. The position involves managing customer job assignments and records, serving as a primary customer contact, coordinating communications and resources, supporting report preparation and business development, and conducting annual performance reviews. Occasional non-discretionary dispatching duties may be performed when necessary, for no more than 25% of total work time. The schedule is 8 a.m. to 5 p.m. CDT, Monday through Friday. The role requires a minimum of two years of experience in an inspection company, knowledge of contract basics and petroleum and chemical inspection procedures, and willingness to travel. The position is on-site at the Nederland, Texas facility.

Requirements

At least two years of experience in an inspection company.
Solid understanding of contract basics.
Strong knowledge of petroleum and chemical inspection procedures.
Knowledge of commodity testing and the importance of quality data.
Familiarity with client business needs related to the services provided.
Willingness to travel.
Valid driver's license and reliable driving record.
Strong work ethic, business acumen, excellent customer service, dependability, reliability, organization, and ability to set priorities.

Responsibilities

Manage customer job nominations and assignments for a designated branch, area, or region.
Serve as the primary customer liaison, handle job nominations, resolve issues, make decisions, manage receivables, and maintain accurate job records for billing and dispute resolution.
Log service requests, assign unique identifiers, and maintain comprehensive records for each job.
Review client instructions, identify operational or compliance issues, and coordinate with relevant parties to resolve conflicts.
Communicate with clients about their needs, connect them with appropriate Intertek personnel, and notify Corporate Contract Administration of contractual concerns.
Coordinate information among parties involved in job assignments to support timely and efficient service delivery.
Gather information from inspectors and laboratories and compile final reports for publication.
Maintain knowledge of Intertek locations and service capabilities to support appropriate resource allocation.
Collaborate with corporate business development on marketing plans, attend customer visits, and represent the branch and company positively.
Perform occasional non-discretionary dispatching duties when necessary, for no more than 25% of total work time.
Conduct annual performance reviews in line with supervisory responsibilities.